Reviewed : 09/11/2024

Comment : I bought a brand new Volkswagen Atlas in July 2024, shortly after purchase I realized my rear AC didn???t work, which is a major issue as I have young children and this is our family car, brought it in on August 7- they confirmed it was never working because a part was missing. Finally they scheduled service for September 10, meaning no AC for the summer in a car I just bought. Additionally, my screen started to go and I constantly had to reset it, they discovered that is also missing a part.While the service department has truly been great to work with their sales department is majorly lacking. I spoke with a sales manager today who told me ???I feel for you, but there???s nothing we can do on our end, it???s not a dealership problem- contact Volkswagen manufacturer???.. no offer to try and make up for selling me a broken car less than 2 months ago. To me, that is a dealership problem- imagine selling someone something for $50k and it being in the shop 2 times about to be 3 times before they???ve had it 2 months and not offering ANYTHING for their major mistake. Totally disappointing to say the least. I will never recommend anyone to use this dealership again.I bought a brand new Volkswagen Atlas in July 2024, shortly after purchase I realized my rear AC didn???t work, which is a major issue as I have young children and this is our family car, brought it in on August 7- they confirmed it was never ???More

Reviewed : 08/31/2024

Comment : I just got a 2022 Tiguan from this location and I love it! I was dreading buying a new car because it???s just an overwhelming process. But everyone at VW Koch 33 was so nice and not pushy at all. I worked with Seo Jung during the buying process and he was so helpful! I didn???t feel pressured, and he answered all our questions. Easily the easiest car buying process I???ve ever been through.Immediately drove to my parents to show them the car, (my dad was a VW driver for a solid 20 years) and I think I converted him back into one just with one drive in the car!Thank you again!I just got a 2022 Tiguan from this location and I love it! I was dreading buying a new car because it???s just an overwhelming process. But everyone at VW Koch 33 was so nice and not pushy at all. I worked with Seo Jung during the buying ???More

Reviewed : 08/07/2024

Comment : This is the second car I bought from Koch 33, formally Young VW. My purchasing experience was very quick and easy. Brett Ramsour was very knowledgeable and answered every question I had in a timely manner. I would recommend Koch 33 and would buy from again.

Reviewed : 08/07/2024

Comment : I purchased the VW Atlas R line in this location at Aug.'24, and I would say the experience with sales person Seo Jung was far the best one. I got contacted him an hour before I arrived at the dealership when I saw my preference design in inventory. The same car was ready for look-up and test drive, and he was ready with all functional presentations with its car features. Getting into its final price process was reasonable and will say not too much. Wait , to reach. I did have some of the numbers I had in my mind learned from other dealers, so I will say that may help.. The most impressive feeling was the car readiness after the signing process, as the car was equipped with all accessories, temp. plate, clean, installed front plate cover, and pulled in front for us to ride and go. It was a rainy and busy day, but he did make it happen for us to save our time and hassle. He also promised that a real plate would be shipped to my home, avoiding my visit back. I love the car, drive great, and have no issues. Honestly, I can't be a fan for VW dealership to include + $1k none necessary accessories in their MSRP and multiple attempts to offer extended warranties and digest our time by warning for not having them.. but if you can bear that as most of the other manufacturers seem to work same, I would say this dealership and salesman Seo Jung will be the best choice to get yours. Thanks again, Mr. Jung.

Reviewed : 08/06/2024

Comment : Seo Jung was excellent to work with. We felt no pressure and it was a great experience. We purchased a 2024 Volkswagen Atlas and are very happy with it.

Reviewed : 07/20/2024

Comment : I recently purchased a car at Koch 33 Volkswagen and had the pleasure of working with an outstanding salesman named Seo. He was extremely knowledgeable and made the entire process seamless and enjoyable. I highly recommend him to anyone looking to buy a car at Koch 33.

Reviewed : 07/19/2024

Comment : Had the pleasure of leasing my new vehicle here and thanks to the help of Seo Jung I was able to find the vehicle i was looking for in the price range i was looking for. Everyone at the dealer was super friendly and helpful and will gladly be returning here for any future service or purchase visits

Reviewed : 07/11/2024

Comment : best dealership experience hands down!!

Reviewed : 07/04/2024

Comment : Thank you to the team at Koch 33!

Reviewed : 06/13/2024

Comment : I had a great experience at Koch 33. The whole time I was there I felt heard and taken care of. My salesperson Mike Graziano was an absolute real one. He helped me find the least expensive vehicle that best fit my needs, and I love it! The sales manager Brian was also a superstar and made everything happen how it needed to in order to work for me. They both made it so easy for me, and then Andrew in finance, cherry on top. Chefs kiss. Everybody made this a seamless process and really took the edge off and hooked it up. Thanks so much to the whole team.