Reviewed : 08/28/2025

Comment : I had a really good experience here, they did my airbag recall in 30 minutes and were the only dealership I spoke with that had the part I needed

Reviewed : 08/26/2025

Comment : Denis was a big help when it came to finding me insurance for my vehicle

Reviewed : 08/23/2025

Comment : reasonable dealer

Reviewed : 08/21/2025

Comment : Shoutout to Rose at the VW service department for assisting me on my vehicle, very helpful and friendly!

Reviewed : 08/21/2025

Comment : After being a loyal Mazda owner from Koch 33 Mazda, we decided to try Volkswagen. Went to trade my 2025 Mazda CX5 for 2025 Volkswagen Tiguan. The INSULTING offer for my Mazda was absolutely embarrassing. They offered me $6,000 under KBB!! I got up, left and went to Ciocca Volkswagen in Allentown. Not only did they give me what my Mazda was worth in KBB but they put me in a 2025 Tiguan SE R line!! Love my car and found a dealer who doesn’t insult a loyal customer with a low ball ridiculous offer. Koch 33 lost a good customer and Ciocca gained one

Reviewed : 08/06/2025

Comment : Shout out to Bill Johnson at Koch 33 Volkswagen. Bill sent me follow ups and videos about the car and answered all my questions. The team made the purchase process quick and easy. Truly a great experience !

Reviewed : 08/03/2025

Comment : Bought a used car here in March 2025, which took an entire week and some change and tons of back and forth. This could have been my fault, as I had no credit.

Two weeks after purchase and 500 miles later, my struts went. Left coil snapped because it was so rusty and the right strut was leaking oil. Took over a week for them to make it right.

Fast forward to now, August 2025, I take it in for the first free oil change and tire rotation. Turns out, my rear rotors are completely rusted front to back and there’s 2mm of brake pad back there. I have had this car for 5 months. They just showed their practices. The technician literally used the words “falling apart” to describe the rotors.

It was “inspected” in February 2025 but I cannot see how a car with this much rust on replaceable parts passed inspection.
I would not have bought the car in this condition.Totally my fault for giving a dealership a little bit of trust. Scummy capitalists with zero ethical responsibility and clearly no moral compass.

I will say, the woman who works the front desk and schedules my appointments, Rose, is a wonderful woman and is very helpful every time I have been in. While she doesn’t work in sales, it’s unfortunate she works in such a place.

Reviewed : 07/26/2025

Comment : Big shout out to Seo for being a huge help in buying my first VW. Answered all our questions and really made it such an effortless process. My new go to sales rep!

Reviewed : 07/23/2025

Comment : My sales person Nathaniel was wonderful and helped guide me thoroughly through the process of buying a car. Special extra thanks to Joe Maldonado in the finance department for making my deal work for me, he’s truly amazing at what he does. Thank you all for the amazing service!

Reviewed : 07/23/2025

Comment : The salesman Seo Jung was very helpful and he really tries his best to get me the best deal.