Reviewed : 12/08/2025

Comment : This is the place to get your car detailed! They did an excellent job. I will be back. The online scheduling was efficient too.

Reviewed : 12/08/2025

Comment : Yates is a place where I know I am going to be taken care of. I had a tail light that was out and was looking for a quick place to have it fixed. I called Yates and they told me to come in right away. Zan and Michael immediately jumped into action, repairing my light as well as helping me with the covers on both lights and even giving me some new screws to make them more sturdy. These gentleman were kind, helpful, and proactive. I will always bring my business to Yates.

Reviewed : 12/06/2025

Comment : Eddie was very and informative and the customer service was great dealing with issues that came up during inspection!

Reviewed : 12/06/2025

Comment : This garage was honest, upfront, gave reasonable expectations and most of all were very kind! Kris and especially Eddie were AMAZING! Their attention to detail, kindness, and professionalism are top notch! See you next time!!

Reviewed : 12/05/2025

Comment : Zan was such a pleasure to deal with for the repairs needed on my old truck. The work was done well and reasonably, and I would highly recommend Yates for all your repair needs!

Reviewed : 12/04/2025

Comment :

Reviewed : 12/04/2025

Comment : We have been loyal customers of Yates Auto since we moved to Alexandria and a neighbor highly recommended them. They have cared well for our older car, both with regular maintenance and when we’ve had bigger issues. They really care about service and their customers, and have provided smaller services at no cost (helping with tire pressure, key fobs, and a displaced body panel that a Yates auto body technician shifted back into place). Everyone who works there is helpful, patient with questions, and highly skilled, most recently Zan. When things have gone wrong with our car, I trust them with their diagnoses and repairs/replacements. They are what you want a neighborhood auto shop to be.

Reviewed : 12/04/2025

Comment : Great service! Quick dependable, polite. Great crew always! Zan was great!

Reviewed : 12/03/2025

Comment : Zan and the staff at Yates Auto are very customer focused, I popped in because my tire was going flat because a shard of metal had ruptured the tire. I pulled in to get a patch, but the tire was unrepairable so they put my spare on complementary. I really appreciated the empathy and the care the staff took. I highly recommend if you have any automotive needs and live in the area please check these guys out!

Reviewed : 12/02/2025

Comment : I called Friday to get my car inspected so I can get my sticker and renew my registration I talked with Chris and he said bring it in that they weren't busy. When I get there the gentleman says you have to leave it with us for 4 hours. So I was like No that is not what Chris said. So as I was sitting there 2 other ladies came in and ask for service which they were done before me and they also stayed. I really think I was racially profiled this day. And this mechanic had the nerve to say something was broke under my car so I took it to my auto shop that I normally go to and my mechanic said the opposite. So 1 paid 50 dollars for one something I didn't ask for but just the emissions and 2 seems like they were trying to get me for some money because I was a woman. I will never go back there again.