Reviewed : 02/02/2025

Comment : I contacted the folks at Wiscasset Ford a few days in advance and requested that I would like to see the truck that I eventually purchased. I was very reluctant to drive all the way down there from my home in Sebec. The trip is around 100 miles one way. The reason I was reluctant was because another dealership that I have purchased many vehicles from in the past sold one out from under me as I was on my way to see it. I called them and told them I was on my way to look at two vehicles there. They said they would have them warmed up and ready to be test-driven once I got there. I get there, and someone is in one of the trucks I requested to check out. I was never able to look at it, supposedly, the person looking at it decided to purchase it. Wiscasset Ford assured me that the truck would be there when I got there. So I went to look at it. The truck had most of the features that I wanted in a truck, and the price was fair. I would have loved to have been able to make the whole purchase in one day, but I had to go all the way back home and go to my Credit Union in Dover to get the paperwork and checks all taken care of and then drive back down the following day in a snow storm. This issue was more because of what my credit union wanted me to do and not Wiscasset Ford. The truck was very clean, and the salespeople were very friendly and helpful. My salesman. Jordan Omo had the day off but asked me to let him know when I would be in to pick up the truck, and he would come in to finish the deal. I was happy about that and appreciated him coming in on his scheduled day off. Everything went well, and I made the 100 miles home safely. Driving home, it was very cold, and I tried to use my windshield washer fluid, but it did not work. I texted Jordan to let him know. I suspected it could have been frozen because of the cold temperatures that day. It was below zero on the way home. He told me if it didn't work the next day to let him know. The next day was much warmer, and the washer fluid worked fine. I suspect that when they washed the truck, they put it outside before it all was dry, and that froze up the washer fluid line. It all works fine now. I am very satisfied with the truck so far. It Looks like Wiscasset Ford may be my new go-to dealership. Thank you once again.I contacted the folks at Wiscasset Ford a few days in advance and requested that I would like to see the truck that I eventually purchased. I was very reluctant to drive all the way down there from my home in Sebec. The trip is around 100 More

Reviewed : 01/31/2025

Comment : Matt in service is great! Gets things done quickly and orderly, including special services. Thanks Matt!

Reviewed : 01/17/2025

Comment : Matt was good at getting my Fiat serviced, made a comment on how cute it looked and made me feel appreciative, I prefer my oil changes here vs my European speciality places, much better environment with better treats

Reviewed : 01/16/2025

Comment : It was a smooth transaction, no haggling, no trips back and forth to the "manager". Just a good old fashion sit down with straight-talk no forced sales strategies/gimmicks. Everybody was pleasant to deal with. I would do it again.

Reviewed : 01/16/2025

Comment : Our salesperson Laura was great! We had a small time frame to get a purchase done and she pulled it off with time to spare! Quick and easy! I will be buying from Wiscasset Ford from now on!

Reviewed : 01/09/2025

Comment : I always get treated great and prompt service from this crew .I recommend you take a ride and check them out .no pressure in buying a new truck .

Reviewed : 01/07/2025

Comment : Just bought a new 2024 F-150 XLT and did it all over the internet. Great truck, great price, and painless process. Highly recommend!

Reviewed : 01/02/2025

Comment : Sadly, this experience with Wiscasset Ford was not at all satisfactory.I brought my 2020 F-150 in to have the Front Passenger Door Lock Actuator replaced. They had my truck for 4 days, tried selling me $1600 in separate maintenance servicing repairs (brakes, fluids) and then fixed the Driver s Side Front Door Actuator, which was the wrong side.I now have to bring my truck back in to have the unrepaired broken actuator fixed properly.Additionally, the greasy hand prints left behind on the Driver s Door and Window are unacceptable.Sadly, this experience with Wiscasset Ford was not at all satisfactory.I brought my 2020 F-150 in to have the Front Passenger Door Lock Actuator replaced. They had my truck for 4 days, tried selling me $1600 in separate maintenance More

Reviewed : 01/02/2025

Comment : had a warranty issue on our 2019 eco-sport done there. Wiscasset fords part was a very good experience. ford motors part was not what was expected . it told near 2 months to get the part.

Reviewed : 12/26/2024

Comment :