Reviewed : 01/15/2026

Comment : Wow! Where do I start. As I stood there ungreeted lakia approached and asked had I been served, and I was not. That's what started the great divide between a love and hate. Turn my whole experience around now I a exuberant to return for my next service

Reviewed : 01/05/2026

Comment : I had a very bad experience for my servicing. They overfilled engine oil. Once I drove off the service center, my car spit smoke flumes, engine shakes a lot and no acceleration in the middle of highway. Such a negligence.

Reviewed : 12/17/2025

Comment : Doesn't listen. Kept telling where I wanted to be and kept asking where I want to be. Kept going in circles.

Reviewed : 12/07/2025

Comment : They didn't change my oil when they changed my oil line. I was advised it would be part of that service. I checked my oil and it is black.

Reviewed : 11/30/2025

Comment : Horrible. If I could give zero i would. A part that was recalled and repaired went out again and Ford would not offer any help. Our vehicle has been in shop 3 times in less than 6 months. Twice now with parts that were replaced within 1 to 3 yrs. They do not make anything to last. Westway service is good but im not sure I would buy a Ford again...they do not stand behind their products

Reviewed : 11/21/2025

Comment : got me in and out of the dealership as expected

Reviewed : 11/18/2025

Comment : Good customer serice very helpful tried their best to get me a good deal

Reviewed : 11/13/2025

Comment : Very expensive and very slow.

Reviewed : 11/10/2025

Comment : Service whats quick on the oil change and Lakia take care of me very well

Reviewed : 11/05/2025

Comment : Great services I will recomended