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AAA Approved Auto Repair Shop Reviews Approved

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WESTWAY FORD

801 W AIRPORT FWY
IRVING, TX 75062

Tel: (972) 659-0333
Hours: M-F: 07:00:00 AM - 07:00:00 PM
Sat: 07:00:00 AM - 05:00:00 PM Sun: Closed


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Reviews Sort Reviews by: Date » or Rating »

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Comment : Noah Gonzales was awesome as a Salesman. The whole staff was good to work with. The dealership was very friendly!!! My only concern is my Ford Bronco didn't come with a spare tire!!!

1 Reviews

Comment : We waited over 5 hours just to get an oil change. People came and went and for some reason they wouldn't do our oil change. This was very frustrating and an experience I never want to go through again. Never going back.

Comment : It was an absolutely great experience. Friendly and professional staff and very knowledgeable and helpful. I would recommend them to anyone looking for a vehicle. Asked for Jayden for your vehicle needs, he was awesome

1 Reviews

Comment : Kaitlyn did an amazing work explaining each service that they offer and answering all my questions westway ford has my business any time

1 Reviews

Comment : We paid $300 for the tow and almost $400 for the new battery and that wasn't even the problem. The very next day on the road it did the exact same thing!! The message was the same, Full accessory power active, then it would stop running. We couldn't get it out of park. If we would wait 15 minutes it would start back up again, after awhile the same thing!! Very frustrating. Especially because we are traveling.

Comment : Lakisha was the best. She always remembers me and my husband when we come in. She is the best with quality service.

1 Reviews

Comment : Wow! Where do I start. As I stood there ungreeted lakia approached and asked had I been served, and I was not. That's what started the great divide between a love and hate. Turn my whole experience around now I a exuberant to return for my next service

1 Reviews

Comment : I had a very bad experience for my servicing. They overfilled engine oil. Once I drove off the service center, my car spit smoke flumes, engine shakes a lot and no acceleration in the middle of highway. Such a negligence.

1 Reviews

IRVING, TX

Comment : Doesn't listen. Kept telling where I wanted to be and kept asking where I want to be. Kept going in circles.

1 Reviews

Comment : They didn't change my oil when they changed my oil line. I was advised it would be part of that service. I checked my oil and it is black.

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