Reviewed : 11/01/2025

Comment :

Reviewed : 11/01/2025

Comment :

Reviewed : 10/10/2025

Comment : Great services
Highly Recommend

Reviewed : 09/12/2025

Comment : Trustworthy, and thorough service!! Old school family owned. Came in for a serpentine belt replacement, mechanic found another issue, oil leak from cam seals. I knew engine had several issues and trust their diagnosis. Reasonable standard rates and they are willing to work with you. They don't pressure you. Girl at reception is no nonsense straight up with you, courteous and professional. Finished work was solid, clean and super happy on condition. Thank you!!

Reviewed : 09/05/2025

Comment : I’ve used this shop many times. They are very honest and professional. Highly recommend.

Reviewed : 09/02/2025

Comment : I had a crack in my alloy wheel, and they fixed it quickly and for a very reasonable price. I showed up at 8:30 on a busy day and they had me out before noon with my wheel fixed for under $200.

The people I dealt with were very pleasant and straight forward. The place was packed with people getting all manner of services and repairs but they never got frazzled or impatient

Reviewed : 08/22/2025

Comment : Expensive

Reviewed : 07/31/2025

Comment :

Reviewed : 07/30/2025

Comment :

Reviewed : 07/21/2025

Comment : I had a flat tire on my new Mercedes AMG GLB 35 this past Saturday and initially took it to Pep Boys and Mavis Tire Discount Store. Both places said they couldn’t repair the tire and insisted on replacing it with a new one, which felt unnecessary because tire is in great condition.

Then I called West Side Tire & Automotive, and although they were about to close, they agreed to inspect my tire. I stopped by, and within 20 minutes, they had it repaired perfectly. Unfortunately, the Mercedes hub cap fell off and got scratched after the repair.

We are all human and accidental damage can happen, but I’m truly impressed that the West Side Tire & Automotive team took full responsibility and accountability for the damage. They fixed it promptly without any delay.

The staff, especially the lady at reception and the technician, were very kind and professional from start to finish. On Monday, I returned and spoke with the owner, Gino Sr., who was incredibly helpful. He personally inspected the tire and approved a replacement hub cap. The receptionist coordinated quickly with the Mercedes dealership to get the original part, and later that day, Gino Jr. replaced it flawlessly.

This experience taught me to always support local, small businesses rather than large chains like Pep Boys or Mavis, who seemed more focused on pushing expensive replacements instead of offering a fair repair.

I am truly impressed with the exceptional customer service from the entire West Side Tire & Automotive team — the receptionist, the technicians, Gino Sr., and Gino Jr. I will definitely be returning for any future vehicle needs and highly recommend them to everyone in my network!