Reviewed : 06/20/2025
Comment : I'm sure my wife will want to post a review herself, as she is the one who recently purchased a new Mazda through Werner, but their service was so excellent, I wanted to take time and post my own review.
My wife was looking for a new vehicle, as her ancient CRV has lived a full life, and my wife was ready to move on, after owning the car for 12 years. She told me she found a vehicle at Werner, and that she went to see it and test drive it. She really liked her sales representative, David Lee, and put down a deposit on her vehicle. I was skeptical about this, as I have many friends who have placed deposits on vehicles, only to have them sold out from underneath them, with no refund on their deposits. My wife contacted Werner with this concern, and received an email back from Eric Werner assuring her that would not happen.
I went with her to actually finish up the paperwork and pick up the vehicle. David is indeed a solid sales representative, and a really cool guy. Sales aside, I liked him the moment I sat down. He treated my wife with great respect, and treated us the same as if we were buying a far more expensive vehicle. He also took a lot of time out of his day to thoroughly go over the features of the vehicle, and made sure we understood how everything worked before we drove off.
Matthew Lemire, the finance manager, is another great asset to this business. He went over the final details such as warranty and service, he gave us all of the offerings from Werner, and broke down in plain language all of the benefits, and the added cost. I will add that I've felt greatly pressured at other dealerships when I've purchased in the past, but I did not feel that way with Matthew. In the end, my wife opted for the Premiere extended warranty, as it was actually a reasonable cost.
Lastly, the actual dealership is spotless, and very nice looking. The showroom really makes you feel like you're buying the best of the best. Werner obviously takes pride in their business, and is careful to hire only those who add a lot of value to their dealership and their reputation. This was a fantastic experience, even for me, and I wasn't even the person buying the car! When the time comes to trade in my pickup truck, I would strongly consider coming back here for my next vehicle.