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AAA Approved Auto Repair Shop Reviews Approved

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Wayne`s Garage, Inc.

4521 Springfield Ave.
Philadelphia , PA 19143

Tel: (215) 222-5703
Hours: M-F: 07:30 AM - 05:00 PM
Sat: Closed Sun: Closed

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www.waynesgarageinc.net

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Page 1 of  56
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1 Reviews

Philadelphia , PA


Over the phone, Mike admitted that the plastic screws that are meant for this purpose would usually break before ripping through the part, and that they "used whatever they had in the shop" to attach the shield. He then kept asking me, "well what do you want from me??" I told him I wanted them to compensate me in some way for the part that was damaged beyond repair as well as what I paid them to attach it (around $150 total, part+labor). He agreed, but then started ranting about how it wasn't fair, that I must know more than him with his 40 years of experience, and that people always come in thinking they know what's right. I decided I didn't want to continue talking with him, or work with them at all moving forward.

I would not recommend this place.'>

Comment : Update:

They claimed to have replaced my back rotors in May 2025, but here we are a year later and Midas is saying Wayne’s never replaced my rotors, just the pads. At this point, they are committing fraud. After my last horrible conversation with them and their lack of accountability, I will be reporting them to the Better Business Bureau.

***
I took my car here for a couple different things over the years. While they are more expensive than average in this area, I appreciated the fact that working with them was very low hassle. However, they recently botched a repair on my car and blamed me for it. They attached the engine splash shield on my car with standard metal screws and washers, so when I drove over snow the screws ripped through the new shield, making it impossible to reattach. I'll have to buy another shield, making this much more costly than it would be if they had attached it with the correct screws and washers.

Over the phone, Mike admitted that the plastic screws that are meant for this purpose would usually break before ripping through the part, and that they "used whatever they had in the shop" to attach the shield. He then kept asking me, "well what do you want from me??" I told him I wanted them to compensate me in some way for the part that was damaged beyond repair as well as what I paid them to attach it (around $150 total, part+labor). He agreed, but then started ranting about how it wasn't fair, that I must know more than him with his 40 years of experience, and that people always come in thinking they know what's right. I decided I didn't want to continue talking with him, or work with them at all moving forward.

I would not recommend this place.

1 Reviews

Philadelphia , PA

Comment : Wayne's has serviced several vehicles for me. They are very knowledgeable and are very careful to verify what work needs to be done and the cost.

1 Reviews

Philadelphia , PA

Comment : I've been a customer for at least 10 years and they've always treated me with honesty, professionalism, and responsiveness - I know very little about cars so it's reassuring to have Wayne's Garage in my corner!

1 Reviews

Philadelphia , PA

Comment :

1 Reviews

Philadelphia , PA

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.

1 Reviews

Philadelphia , PA

Comment : Talk to the guy Mike he hung up the phone before I could ask for a recommendation.

1 Reviews

Philadelphia , PA


Over the phone, Mike admitted that the plastic screws that are meant for this purpose would usually break before ripping through the part, and that they "used whatever they had in the shop" to attach the shield. He then kept asking me, "well what do you want from me??" I told him I wanted them to compensate me in some way for the part that was damaged beyond repair as well as what I paid them to attach it (around $150 total, part+labor). He agreed, but then started ranting about how it wasn't fair, that I must know more than him with his 40 years of experience, and that people always come in thinking they know what's right. I decided I didn't want to continue talking with him, or work with them at all moving forward.

I would not recommend this place.'>

Comment : I took my car here for a couple different things over the years. While they are more expensive than average in this area, I appreciated the fact that working with them was very low hassle. However, they recently botched a repair on my car and blamed me for it. They attached the engine splash shield on my car with standard metal screws and washers, so when I drove over snow the screws ripped through the new shield, making it impossible to reattach. I'll have to buy another shield, making this much more costly than it would be if they had attached it with the correct screws and washers.

Over the phone, Mike admitted that the plastic screws that are meant for this purpose would usually break before ripping through the part, and that they "used whatever they had in the shop" to attach the shield. He then kept asking me, "well what do you want from me??" I told him I wanted them to compensate me in some way for the part that was damaged beyond repair as well as what I paid them to attach it (around $150 total, part+labor). He agreed, but then started ranting about how it wasn't fair, that I must know more than him with his 40 years of experience, and that people always come in thinking they know what's right. I decided I didn't want to continue talking with him, or work with them at all moving forward.

I would not recommend this place.

1 Reviews

Philadelphia , PA

Comment : Thank yiu for servicing my sons car. It seemed like you did a great job

1 Reviews

Philadelphia , PA

Comment : Prompt accurate diagnosis. Parts cost within normal range. Clear explanation of the problem.

1 Reviews

Philadelphia , PA

Comment :

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