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AAA Approved Auto Repair Shop Reviews Approved

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WAXAHACHIE FORD

1780 W HWY 287 BYP
WAXAHACHIE, TX 75167

Tel: (972) 825-4500
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: 07:00:00 AM - 05:00:00 PM Sun: Closed


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Reviews Sort Reviews by: Date » or Rating »

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Comment : Prompt, courteous service. Orlando delivered vehicle on time and under estimate. Very much appreciated.

1 Reviews

Comment : They did a great job repairing 2 recalls. One required removal of some inside trim pieces and the headliner and they did a great job! Too bad I had 2 recalls on a truck I've had about 14 months. But that's the way of the world now, it seems.

1 Reviews

Comment : They didn't top off my radiator or windshield fluid they tried to sell me radiator service since I declined it guess they say they are not adding any antifreeze or windshield wiper fluid

1 Reviews

WAXAHACHIE, TX

Comment : Service advisor Calvin was great . The shop had trouble again inspecting my 2021 F150. It took 4 1/2 hours for the inspection. This is the third year in a row that they have had problems. They say it is a Ford issue.

1 Reviews

Comment : When I arrived they took my information quickly to allow me to leave. When I picked up my truck the service advisor mentioned that they key fob had broke and they replaced with a new one.

1 Reviews

Comment : They were very professional and found the issue and corrected it. My service advisor was excellent with communication.

1 Reviews

Comment : I paid for "The Works" which is oil change, tire rotation, brake check and several other inspection points. They did not rotate my tires or do a brake check, and can only assume the bare minimum oil change was done and nothing else.

1 Reviews

WAXAHACHIE, TX

Comment : Service was fast and the new texting service is great. Appreciated that they came and picked me up when my car was ready. The new texting service still has some bugs to work out.

1 Reviews

Comment : The customer service was outstanding, and my service advisor, Debbie, was incredibly friendly and helpful. She made the entire process smooth and pleasant. Highly recommend their service department

1 Reviews

Comment : They are great - they are taking good care of me. I have had lots of issues with my Ruby Red 5.0 - but Antonio takes care of me every time. Saronda

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