Reviewed : 10/22/2025

Comment : Had some issues and the team made sure to resolve everything quickly and kindly.
Thank you Chris and Neal

Reviewed : 10/18/2025

Comment : I had left a review prior with some issues we were experiencing with a car we bought. I just want to take the time to edit/delete that review and post my experience from here on because it’s drastically different. After talking to the dealership manager and service manager, they absolutely made the issue right. They were extremely easy to deal with to get the problem solved and i found them to be incredibly honest too. It takes a lot to admit something was over looked. The resolution to the problem was extremely quick and I appreciate Francis and Chris so much. Thank you guys!!

Reviewed : 10/15/2025

Comment : I reached out to this Volkswagen dealership for a vehicle quote, and a salesperson named Quintin responded with extremely rude and unprofessional text messages after I let him know what another dealer was offering me — completely unacceptable behavior from anyone representing the Volkswagen brand.

I have full screenshots of the conversation. His attitude was disrespectful, mocking, and totally lacking in basic customer service. If this is how potential customers are spoken to, I can only imagine what the experience would be like after a sale.

Management should be aware of this incident and take it seriously. Someone like Quintin should not be allowed to represent a brand that claims to value professionalism and integrity. I will be sharing this experience with Volkswagen corporate as well.

Reviewed : 10/15/2025

Comment : Addressing the incorrect and inaccurate review left for me right below. It was me in the picture, but, only AFTER I had helped this man for 2 days STRAIGHT for him to brush me to the side after asking for his current deal to compare it.

I'm not unprofessional, I do not receive that and treat ALL of my customers with the utmost respect and will continue to. I also apologized to this man, which is not listed, but it's okay. Like I said, I sell for Jesus and treat everyone with LOVE and that will continue to shine through. Thank you!

Reviewed : 10/13/2025

Comment : I would not recommend buying a used car at this place. Although it seems people have had good experiences buying new cars here, i would absolutely stay away from the preowned lot. I had sent my cousins here to look at a used car that was listed on their website. They went and looked at it and realized it was not what they were looking for so they looked at a 2018 Kia Sportage that they also had. They ended up buying the car, but unbeknownst to them the dealership knew this vehicle had issues. They did not even have the car for one whole day before calling me to tell me that they were broken down and were having the car towed back to their house. When i got there the check engine light was flashing on the dash so I plugged in my OBD scanner to pull the codes. The code I pulled up was p1326:07e3 which indicates an issue with the Knock Sensor detection. Luckily enough, Kia stores the dates the codes appeared and we could see that the code was stored before they purchased the car and was hooked up to a scanner and cleared the code so the check engine light was be removed from the dash. Only problem is, even if it is cleared the light will reappear after driving it when the system detects an issue again. So that was issue #1. Upon looking at the wiring harness where the Knock sensor is located, we noticed that the main wiring harness is literally cut/broken where that sensor should be. So they sold a car to a customer that has a BROKEN main engine harness. Although that issue is related to issue #1, it actually makes it issue #2 because not only do we need a knock sensor now, we also need the pigtail and wiring to repair the main engine harness. If that’s wasn’t enough, while we were inspecting that, we noticed that the coolant reservoir was completely empty. We took a look at that and realized the rad hose wasn’t even CONNECTED to the radiator! There was absolutely NO inspection done to this car when it was traded in/bought from auction and my poor cousins didn’t even have the car for a whole 24 hours before this turd broke down. When my cousins spoke to the dealership the day after they offered no help and refused to take the car back. This dealership should be absolutely ashamed of themselves for their predatory and dishonest business practices. I would absolutely NOT recommend buying a vehicle here. If they wanted to make things right, they’d take this car back and fix the things that should’ve been fixed in the first place.

Reviewed : 10/08/2025

Comment : UPDATE: They had me come back and did in-fact give me dealership plates, so I wouldn't be without a vehicle. Just don't understand why they couldn't have done this on Saturday when I had my appointment. Would have been 5 stats if they gave me the plates same day, but since I had to take a day off work and go back, I changed rating to 4 stars, for effort and kindness.
ORIGINAL POST: Been in communication for a couple of days, made an appointment, and went to check out a vehicle for sale on lot Saturday. Checked it over, did the test drive, they ran my credit, and when it came down to signing the deal... they told me there was a problem. They didn't have the title to the vehicle! So I had to put a deposit down to hold it until Monday when they could make some calls. Im upset they listed it for sale knowing the didn't have the title, and waited until after they ran my credit to tell me this. Hopefully they will offer temporary tags, a loaner vehicle, or dealer plates until this issue is resolved. My rating of this business is subject to change, depending on the outcome. 2 stars given for hope...

Reviewed : 10/04/2025

Comment : If I could give ten stars to Quinton I would! He is the BeST salesman, he’s honest he has integrity, he’s nice, he listens and patient! I thank you Quinton for your time and help! I hope this dealership gives him the recognition he deserves! Also Mike the finance guy was great too! Thank you for our certified Volkswagen!

Reviewed : 10/01/2025

Comment : BEWARE! ⚠ Worst experience of my life! Bought a used 2018 KIA Monday. DIED Tuesday. 1 Day. Was told it just passed inspection with "flying colors" and had no issues. Needs a battery, sensors and several other repairs. Car won't run. I'm ill, disabled and poor, so I'm now broke and have no way to get to my doctors. My whole life is now severely compromised. I called Chad and Chris and they couldn't care less. Thanks. I now have a $10,000 paperweight. Don't bother with your generic Google apology to me below this. It's insulting.

Reviewed : 09/30/2025

Comment : I don’t usually write reviews but I feel I have to warn others about my experience here. I bought a 2013 Toyota RAV4 98k miles for $13,000 paid in cash. Test drive was fine, no lights, no problems showing. The very next day, less than 20 miles later, three lights pop up on the dashboard including check engine.
When I called, they told me “you bought it as-is, no warranty.” I get what as-is means, but a car shouldn’t break down the very next day if it was honestly represented. That’s not normal wear and tear. Thats selling a car with issues they knew about or should have known about. Then they said it will be $100 an hour just to run a diagnostic. Later they changed it to first hour free and said don’t come until they call me. The day went by and no one ever called.
The salesman I worked with was actually very nice and kept checking in, so this isn’t on him. The issue is the dealership itself. I don’t know if they cleared the lights before selling but something feels shady. Either way no one should spend $13,000 cash on a car only to have major issues pop up the very next day and then be brushed off by the dealership.
Please, if you’re thinking about buying from here learn from my mistake. They do not stand behind what they sell.

Reviewed : 09/29/2025

Comment : Out-of-State Buyer Treated with Respect and Professionalism

I worked with Chad on a deal for a newer used vehicle, and I couldn’t be more impressed. As an out-of-state buyer, most dealerships threw out garbage offers or didn’t take me seriously — but Chad did. He presented a compelling offer after understanding my situation with my eagerness to buy and was willing to negotiate from there. The specific vehicle and trim I purchased would have cost significantly more elsewhere.
Once I arrived at the dealership, Carl greeted us and took us on a test drive. He was personable, knowledgeable, and we had a great conversation about our shared passion for cars — it made the time fly by. The finance team and the entire dealership were aware of my situation and worked efficiently to ensure I could make it to a family gathering on time. Their professionalism and understanding made the experience seamless, and I drove away in a fresh new ride, right on schedule.
Highly recommend this dealership to anyone serious about buying and looking for a team that’s equally serious about making a fair deal.