Reviewed : 05/01/2026

Comment : They were quick to get me in. Ryan was very calming and I super appreciated. Them will definitely recommend.

Reviewed : 04/29/2026

Comment : Vip replaced a faulty waterpump without charging us twice for the repair. Thank goodness it was still under warranty and they made good on it. We know this time of year is hard to get in due to tires being changed out and appreciate the work done as well as the updates from vip letting us know what is going on during repairs.

Reviewed : 04/22/2026

Comment : Tyler is the man. I trust them with anything I have

Reviewed : 04/21/2026

Comment : Super nice guys working here, really helped me out a lot!

Reviewed : 04/16/2026

Comment : Great customer service!

Reviewed : 04/16/2026

Comment :

Reviewed : 04/14/2026

Comment : Very knowledgeable and polite people!

Reviewed : 04/13/2026

Comment : Brian and the team at VIP took me in graciously when their doors were already closed! Replaced all four tires and got me back on the road within a hour! Highly recommend VIP in Waterville!

Reviewed : 04/11/2026

Comment : They were able to get me in the morning after I called, and had the alternator replaced the same day. They also identified some other issues that should be fixed soon. VIP got my car fixed in excellent time and I found everything very convenient. I will definitely choose them again.

Reviewed : 04/08/2026

Comment : Well received at the desk and they were able to get my car in quickly as I needed to return to work. Was a simple fix of a leak in my tire and they took care of it immediately.