Reviewed : 04/04/2025

Comment : The staff are very knowledgeable. They took my car in as soon as I arrived. My alignment is awesome! There is no shake in my wheel and most importantly, to me, my steering wheel is dead on straight. I walk with a cane. One of the gentleman, working behind the counter, offered to assist me to my car. He even took the time to drive my car close to the entrance and opened the driver side door. I highly recommend this VIP. Can t get much better than this! Thank you guys for aligning my car and rotating my tires. Most of all, thank you for your kind service.The staff are very knowledgeable. They took my car in as soon as I arrived. My alignment is awesome! There is no shake in my wheel and most importantly, to me, my steering wheel is dead on straight. I walk with a cane. One of the gentleman, More

Reviewed : 04/03/2025

Comment : Last minute appointment on my part for a vehicle inspection. Fast service, friendly and great job!

Reviewed : 04/03/2025

Comment : I had difficulty processing a Goodyear credit card. Dennis spent 40 minutes pass closing and 4 calls to get it resolved for me so I would get 0% financing for six months. Everyone was professional, respectful and great to deal with. Kudos to Dennis and all that work at VIP

Reviewed : 04/03/2025

Comment :

Reviewed : 04/01/2025

Comment : Exceptional service! I appreciate the extra mile they go for customer service.

Reviewed : 04/01/2025

Comment : Got the tires I wanted but have never experienced such a LONG turnaround to just swap 4 tires ..

Reviewed : 03/30/2025

Comment :

Reviewed : 03/25/2025

Comment : Great friendly service. Fast and very efficient.

Reviewed : 03/22/2025

Comment : I had a disappointing experience at this establishment, primarily due to one employee's behavior. When I entered, I noticed him glued to his phone, completely ignoring me as a customer. After a couple of minutes of waiting, he finally addresses me, still looking at his phone. Instead of offering help, he instantly shifted to belittling me, particularly after he realized I was a young female. His tone was condescending, and it felt like he was more interested in making snide remarks than addressing my needs.To make matters worse, he claimed to be part of management, which is absolutely disgusting. It s shocking to see such behavior from someone in a management position. It s obvious from this encounter Dennis, I believe is name was, who lacks basic respect for customers, and this experience left me feeling disrespected and undervalued. I hope SOMEONE takes notice of this behavior and provides better training for this SPECIFIC individual to ensure all customers are treated with the dignity they deserve. OR better yet, get rid of said employee. His actions do not reflect the Aroostook County that I grew up to love and be proud of.I had a disappointing experience at this establishment, primarily due to one employee's behavior. When I entered, I noticed him glued to his phone, completely ignoring me as a customer. After a couple of minutes of waiting, he finally More

Reviewed : 03/22/2025

Comment :