AAA Approved Auto Repair Shop Reviews VIP Tires & Service-Augusta 61 Western Ave. Augusta, ME 4330 Tel: (207) 622-5841 Hours: M-F: 07:30:00 AM - 05:30:00 PM Sat: 07:30:00 AM - 04:00:00 PM Sun: 09:00:00 AM - 04:00:00 PM Reviews Sort Reviews by: Date » or Rating » Page 1 of 50 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Karen wyman Augusta, ME Reviewed : 03/30/2025 Comment : 1 Reviews Richard clarke Augusta, ME Reviewed : 03/25/2025 Comment : 1 Reviews Dan hilton Augusta, ME Reviewed : 03/22/2025 Comment : 1 Reviews Jamie & shawn k Augusta, ME Reviewed : 03/21/2025 Comment : They used to give out free oil changes with a review but they stopped? Not sure why. When I had my service this time, the job itself they do good work, but the environment was less professional. Lots of chatter and gabbing less care of the customer. Clean it up guys, no one wants to hear swearing and unprofessional talk do that behind closed doorsThey used to give out free oil changes with a review but they stopped? Not sure why. When I had my service this time, the job itself they do good work, but the environment was less professional. Lots of chatter and gabbing less care of the More 1 Reviews Bruce berger Augusta, ME Reviewed : 03/19/2025 Comment : Check in was great! Work done timely but check out with the young lady wasn't great. She really doesn't have the personality to deal with the public or need extensive training 1 Reviews Walter Brink Augusta, ME Reviewed : 03/15/2025 Comment : The service advisors at this location are great. They’ve been very helpful and have made the effort to get us an appointment quickly when we have issues. 1 Reviews Bridget blanche Augusta, ME Reviewed : 03/13/2025 Comment : 1 Reviews Jayson sidelinger Augusta, ME Reviewed : 03/12/2025 Comment : 1 Reviews Susan bell Augusta, ME Reviewed : 03/12/2025 Comment : Great service!!! 1 Reviews Hannah simmons Augusta, ME Reviewed : 03/09/2025 Comment : I brought my car to the shop to get front brakes and inspected. I got a call around 930 and asked what is wrong with your steering wheel? I said nothing. Why? I was told We shook your steering wheel and it s loose. I asked them to look into it and call me back. I was called back and told that my back brakes also needed to be replaced to pass inspection so I said go ahead and do them. I received a 3rd call from VIP and was told that they wouldn t pass my car for inspection because the steering wheel was loose and there is an active recall. I called the local Ford dealership and they looked up recalls by my VIN and there are no active recalls. I called VIP back and informed them that the recall is VIN specific and my car is not affected by the recall. I was then informed again that even though my car wasn t on the recall list they would still not inspect my car. I picked up my car and was still charged for an inspection, but it failed. The report that VIP sent me said that my inspection failed for rear brakes, but I was charged for them and they allegedly replaced them. How does this even make any sense? I will NEVER bring my car back to any VIP.I brought my car to the shop to get front brakes and inspected. I got a call around 930 and asked what is wrong with your steering wheel? I said nothing. Why? I was told We shook your steering wheel and it s loose. I asked them to More Page 1 of 50 |<< 1 2 3 4 5 6 7 8 9 10 → >|