Reviewed : 04/28/2026

Comment : I'm disappointed with this visit. I booked multiple services over the phone, but not all were completed as agreed. If something can't be done, that should be communicated before confirming the appointmentnot after. It wastes time and creates unnecessary inconvenience. This isn't my usual experience here, which is why it stood out. I hope scheduling and communication improve going forward.

Reviewed : 04/27/2026

Comment : Seigen was great! The service man was courteous and service was prompt. There are no complaints my way.

Reviewed : 04/24/2026

Comment : I'm disappointed because my car had a recall and the sales person didn't tell me and now my car is in sevice for that recall and i don't know how long its going to take now.

Reviewed : 04/23/2026

Comment : While in negotiations and waiting for a response, the car was sold and I was never informed. My rep went on vacation and I was told by another rep that they sold the car.

Reviewed : 04/19/2026

Comment : Very thorough with explanation of what was needed to be done with my truck! Always helpful whenever I come in to drop off my truck for service.Facility is always clean and well kept! Highly recommended establishment!

Reviewed : 04/06/2026

Comment : Great service at Vanguard. Taking care of my 2013 Terrain is an investment on my part and the service team at Vanguard sees it the same way. Great partnership in taking care of my vehicle.

Reviewed : 04/03/2026

Comment : I was contacted promptly by the dealership after submitting my initial inquiry through CARFAX. I exchanged e-mails with Alex Sarabia who promptly answered all my questions. The van I was inquiring about turned out to not be what I was looking for but my experience was very positive. I have dealt with several other dealerships inquiring about vehicles and no one has been as prompt and forthcoming as Alex.

Reviewed : 04/02/2026

Comment : Don't try to look up warranty information with out being asked. I had taken the truck before but even asked to pull up the information it felt that the service attendant Had an attitude . Just for asking him what I asume is his job .

Reviewed : 03/25/2026

Comment : Friendly representative, always ready to go the extra mile for their customers. I really enjoyed interacting with Ashley and David!

Reviewed : 01/18/2026

Comment : I bought this vehicle here. The initial sales process was good, but after the sale was completely different. The lies came out. There was zero follow through with what was promised. I had to contact the GM to get anything done, which they ultimately followed through with, but it was a big struggle and it should not have been. Not impressed.