Reviewed : 08/23/2025

Comment : Sales team wanted me to “commit” before providing an out of the door quote. Also accused me of not showing “respect and honesty” because I contacted other Honda dealers for a quote. Walking out this dealership was the best thing I did.

Reviewed : 08/20/2025

Comment : I own a 2014 Honda CR-V. After a number of poor experiences with mechanics in the area, I decided to give the Honda dealership in WRJ a chance before giving up on my car. The entire experience was positive. I was greeted promptly by Darci, who was as friendly in person as she had been on the phone. She explained their process, then listened and took notes as I described the problem. She walked me to a pleasant waiting area where there were free snacks and drinks available. I worked on my laptop using their Wi-Fi while they evaluated my car. The mechanic sent me a video once he finished his inspection. He explained what he found and made recommendations. They were able to do the repairs that day and even had a courtesy vehicle available for me to borrow. My car is enjoyable to drive again. They resolved all of the issues, unlike numerous mechanics I have tried in the past few years. Looking for friendly, professional, and knowledgeable mechanic service? Honda WRJ is definitely worth a try.

Reviewed : 08/12/2025

Comment : Nothing but good things to say about Upper Valley Honda. Went down to look at a car a few months ago that I wasn't confident in buying. Being a used car, interest rates were kind of high. They got me decent rates but were confident they could get me even better so they did a lot of searching around and got me a great rate. Went back down the next day to finish paperwork only to realize I forgot my title. Well they followed me home, 2.5 hours to get it. Couldn't find it still (Sorry Jonathan). Had to go back down a third time to fill out the paperwork so they could get a new title for my old car. All said and done, they went above and beyond to help me and were super helpful and kind the whole time. Jonathan Hurd, you are the goat salesman! Appreciate everything!

Reviewed : 08/12/2025

Comment : Had a minor issue with my vehicle. Was able to call the dealership and come right in. Great service dept. Thanks to Phil, Jordan and team.

Reviewed : 08/08/2025

Comment : I'm very pleased with the service I received from Ms. Simmons. She has been very polite and very nice and yeah I was very pleased. Thank you.

Reviewed : 08/07/2025

Comment : This was our first vehicle purchase from Upper Valley Honda( 2025 Honda CRV).
Kennedy White and Jessica Benton make this experience the easiest and best car buying experience . Both these associates went out of there way to answer our questions shuttle paper work back and forth to our home as my spouse was unable to meet at dealer due to care of her 95 year old father. This meant everything to us.
Thank you !

Reviewed : 08/03/2025

Comment : Don't really care for this dealership. They sell you this really expensive coating for your car.(sentinel) then it is apply and looks like a little kid put it on .then proceed to make you feel like crap because you don't like the overspray everywhere. They tell you they'll give you $50 to refer someone there and they buy a car. Not true .they give you nothing. I just wouldn't buy another car here .

Reviewed : 07/31/2025

Comment : Front pipe A was replaced after warranty period had expired. Upper Valley Honda replaced at no charge.

Reviewed : 07/25/2025

Comment : We’ve had fantastic experiences at UV Honda. We did not expect to be needing a new car at this time, but life had other plans. We weren’t sure where to start our search and thought (since we had luck here once in the past) we’d swing in and see what we could do.

We had Matt as our salesperson and he was fantastic. Even better… the whole team welcomed us and made us feel comfortable. We had to come in a couple times for different parts of the process… it’s challenging to find time when you’re down a car in the middle of summer and they were great at working with our busy schedule. I saw a few comments that service was slow here… I don’t think that’s fair, because service here is focused and there isn’t anyone rushing you through the process. I find that to be a definite plus, not a complaint. We had someone by our side, walking us through the process, listening to what we wanted/needed, and looking out for us the entire time. So we would like to say THANK YOU to Matt (and the rest of the team at UV Honda) for helping us get what we needed!! We will be back! (Hopefully not sooner than expected).

Go buy your next car from Matt & UV Honda.

😊 Side note (No one wanted to be in the post picture, so Matt took one for the team 😂).

Reviewed : 07/23/2025

Comment : Customer service is poor