Reviewed : 10/07/2025

Comment : This is an edit to my previous review about this business. After sending in a review where I felt like things did not go well, I was contacted by the owner from his personal cell phone. We discussed the events that had happened with my son. He was open to listening to my side of the story and did not try to interrupt me or say anything condescending to me or my perception of the events. We worked out something between the two of us and I told him that it really meant a lot that he reached out to me personally. My son has returned to his business and gotten the repairs at a fair price and on time delivery. Auburn student and parents are very satisfied and appreciative of the customer service provided by University Tire and Auto.

Reviewed : 09/30/2025

Comment : Auburn student brought in a vehicle that UTA had replaced a starter two years ago, $678. Wasn’t under warranty (only 12 months which is a little ridiculous) and staff offered to figure out what was wrong with the car. Turns out all that it needed was a new battery. Texted my son and he replied that he could do that and thanked them for helping. Showed up to pick up his car only to find a $168 diagnostic fee which was never disclosed or discussed. BUT, they did offer to replace the battery for an ADDITIONAL $262. Parents of students - I would steer clear of this business. Seems they price a little high for students. Advanced Auto replaced the battery for $162 which included a military discount that UTA didn’t offer.

Reviewed : 09/19/2025

Comment : A+!!! If I could give more stars, I would. I had the absolute pleasure of meeting Josh, and getting some minor work done on my son's car. I couldn't be more pleased! Josh's kind demeanor, courteous and professional attitude, made a mishap a great experience. I will definitely be back, if my son gets into any issues in the next 3 years! Josh and the crew have earned my business the old fashioned way. With great service, a smile, and a handshake. I am grateful for stopping by today. Thanks for an exceptional customer experience!!!

Reviewed : 08/17/2025

Comment : Great local business run with integrity. I had to come in for a nail in tire and they got it fixed up at a great price and didn’t try to upsell on anything.

What was most impressive is, while I was waiting to check out, the owner was talking with a younger female, whom I assume was a college student at the university. She’d come in for what sounded like some sort of sensor or electrical issue. They fixed it for her and refused to accept any payment since it was a quick fix. No “$89 diagnostics” charge like any other business would charge. Watching that go down earned them a customer for life on my end. It’s hard to find a business run with integrity nowadays.

Reviewed : 08/16/2025

Comment : Having a college student thousands of miles away from home can be stressful and when they call with a problem, the distance can make it even harder. My daughter had car trouble and had been turned away from a shop that could not identify the issue with my daughter’s car. I placed a call to University Tire & Auto and all of my stress resolved. Josh was so kind and worked with me to get my daughter back on the road in less than 24 hours. The level of kindness and expertise I experienced is top notch!! Many thanks.

Reviewed : 08/14/2025

Comment : My mom took my Honda Civic in for a braking issue and they ensured the car was safe to drive after a complete brake service. They greeted my mom and helped her when she walked in. I am happy with the quality of work performed.

Reviewed : 06/28/2025

Comment : Was visiting Auburn for Camp War Eagle and sons tire went flat. Took over to University Tire and they fixed it and tried NOT to charge me. We of course tipped them very well but it was extremely nice of them to do this and did it very quickly. Most other places would have certainly tried to sell me a new tire but they were extremely honest. University Tire will certainly be my sons go-to for the nest 4 years when he needs service.

Reviewed : 06/20/2025

Comment : I just found my new go-to tire store in Auburn — University Tire and Auto.

Yesterday, my tire light came on in my Tesla so I started the journey of trying to find a tire shop. I started with a national tire shop who did not have the right equipment to fix my tire. Then, I was referred to another national brand who told me that I would have to replace the tire. My third stop was a local tire shop that does not do any type of repair on Teslas. I finally arrived at University Tire and Auto. Eric was able to get the job done in 15 minutes at a remarkable price. Everyone who worked there seemed very nice, friendly and helpful. It was extremely well organized, clean, and efficient.

Thank you Eric at University Tire and Auto for exceeding my expectations! You will be my first stop in the future.

Reviewed : 06/18/2025

Comment :

Reviewed : 06/16/2025

Comment : I came to them with a complaint, but the management was very helpful and nice to work with. They were able to address the issue at a fair price and got me back on the road. I recommend them.