Reviewed : 06/26/2024

Comment : The front desk people are completely rude. Very unprofessional and they act like you re an idiot. If I could give negative stars, I would. Please do not take your car here.

Reviewed : 06/26/2024

Comment : Very rude and smart alleck worker there. Tried to give them a second chance but not anymore. Don't go here!

Reviewed : 06/14/2024

Comment : Replaced my battery and told me I was good to go. Two days later my head gasket blew. Turned out I never needed the battery. (Which they charged me 400$ for). The guys up front are completely rude.

Reviewed : 05/31/2024

Comment : Quality, reasonably priced work completed by honest technicians and manager.

Reviewed : 05/19/2024

Comment :

Reviewed : 05/03/2024

Comment : All in all absolutely horrible place to bring your car. Just like many many other reviews say just avoid all you can. The have the mentality of someone else will pay if you don t - the owner Karl himself is 50/50 depending on what day you catch him on. They re unprofessional, rude, and unfriendly. The last encounter I had at this shop this man was in a bad mood and yelled at me about my car problems. Like sir calm down then an old man came out the from the garage mean mugging me like I was in the wrong for having them diagnose and fix my car lol. Prior to this I ve had my car services here routinely. Definitely sold me stuff I didn t need a few times up charge. After sharing my experience with locals here in Radford they have advised me not to go there. I ve heard many stories by mouth of this place doing things without the owner s permission or not doing what was asked of them. Dakota the tow truck driver is a great guy though. Interacted with him a few times when I needed roadside assistance, so I would give them that. At least one good experience with an employee. Overall I would recommend M&M tires in cburg. Mccoys or Thompson tires have a good reputation too. I don t even stop to get gas here at all anymore due to my horrible last experience with them.

Reviewed : 04/20/2024

Comment : This is a great place! I blew two tires and they towed my vehicle to the shop, qgot me in the next day and my car was ready by 4pm. Price was very reasonable and the staff were very friendly. Definitely will be going back!

Reviewed : 02/21/2024

Comment : Had my car towed to BP. Tow truck driver said probably fuel pump I told BP that and they said electrical and to take it to a dealer. I said (out of frustration) might as well junk it instead because I can't afford a dealer. They called me back and said they'd charge me $200 and they would junk it for me and they'd need me to sign them my title. I had it towed to Car Doctors instead and they fixed it, it was indeed the fuel pump. If I could I rate this a -1*

Reviewed : 02/20/2024

Comment : Stopped and asked for air for my tire and was told they didn't have any then shut the door.

Reviewed : 02/06/2024

Comment : I never write reviews but this place has been amazing! I???m a college student and as a young woman I???m always prepared to have mechanics try to over charge me, but BP University is very trustworthy. They are kind, helpful, and they always call before moving forward with any repairs to make you aware of options and price. Highly recommend!