Reviewed : 10/17/2026

Comment : Oil change is fast

Reviewed : 10/16/2026

Comment : They kept us updated on the status of our vehicle, got it fixed in a timely manner and were very helpful during the whole process. It's now running smoothly again.

Reviewed : 10/16/2026

Comment : Charlie McCracken is who you ask for when purchasing a new vehicle! The friendliest salesman on the planet!

Reviewed : 10/12/2026

Comment : Thank you for your attention and care for your customers. I am satisfied with your service. Thank you very much!

Reviewed : 10/12/2026

Comment : Charlie McCracken is a terrific salesman. He was honest, transparent, and accommodating throughout the car-buying process. And he couldn't be friendlier. Thanks, Charlie!

Reviewed : 10/09/2026

Comment : Extremely disappointing experience, especially from a local dealership.

What I was told would be a 2-hour job turned into over 5 hours with absolutely no communication about the delay or even that my vehicle was finished.

The individual I assumed was the manager was cold, unapproachable, and couldn't even be bothered to make eye contact. After waiting over FIVE hours, I went to ask about my vehicle because I had children to pick up, and he seemed annoyed that I was even asking.

As a local business family we understand the importance of customer service, communication, and professionalism. This was lacking in every aspect of our experience.

If you're going to tell a customer something will take two hours, communicate when that changes. If you're managing a business, lead by example. Your employees are the face of your business, and how you treat customers speaks volumes.

I understand things take longer than expected sometimes. That's not the issue. The complete lack of communication, respect, and professionalism is.

Very disappointing way to represent and run a business, especially in a community where relationships and reputation matter.

Reviewed : 10/05/2026

Comment : My experience with the customer service during my recent oil change was less than ideal. After waiting for quite some time before anyone came to the service desk, I had interactions with two different employees, both of whom were very rude and short with me.

When I asked if I was in the correct place to pick up my keys and pay, the first employee responded, “I guess, I don't work back here.” They then walked away without offering to find someone who could assist me.

The second employee who came to the desk was also very unfriendly and rude. I requested a copy of the credit card receipt from my transaction and was told no they didn't have one. Unfortunately, the overall experience left me feeling like my business was an inconvenience rather than something that was appreciated. It was my first oil change at this location with my 2024 GMC Yukon XL and I can confidently say I will not return.

I understand that employees can have busy or stressful days, but customers should still be treated with courtesy and respect. I hope this feedback can be used to address the customer service experience at the service desk and prevent other customers from having a similar experience.

Reviewed : 10/05/2026

Comment : Great service as usual

Reviewed : 10/02/2026

Comment : I had to wait a beat to write this so I could try to be fair. Initially, we had a positive interaction. We were happy with the salesman, the process, and the price of the used vehicle we purchased. However, the vehicle we paid almost $20k for had a bad transmission. Uebelhor purchased it at an auction and the issue wasn't discovered during their inspection. I understand how that happens. The problem presented within a week or so of our purchase and wasn't confirmed until after we returned from vacation overseas. I understand the process of buying an "as-is" vehicle. I get that a person runs the risk of buying a car with problems. What I was most disappointed in was their response to the situation. After they gave the big talk about how they take care of their customers, they didn't even try to make a small effort for us. Their response was literally, "I hate it for you. If we can do anything, let us know"... I asked about the possibility to help source a replacement at cost or maybe a small discount on labor to install a replacement, but it's been weeks now with no reply. I feel like they sold me a vehicle that was a brick before the first payment hit and were apparently done with me. To be fair, "as-is" means I get what I get with the vehicle and maybe they aren't obligated to help. Just know that there's a possibility that they won't. That's my experience. Maybe you'll have better success.

Reviewed : 09/21/2026

Comment : Great dealership & will go above and beyond