Reviewed : 11/16/2025

Comment : Everyone was pleasant but my service writer didn't talk to me when he took my bill to the cashier. I had to make a special request to talk to him and then had to go out to his station and wait because he was on the phone. It was something I needed to know and I knew it was not on the the final bill.

Reviewed : 11/12/2025

Comment : Did good job - did all our requested service jobs

Reviewed : 11/08/2025

Comment : Great service!made appt online

Reviewed : 10/25/2025

Comment : No one really talked to me, except at the very beginning of the appt. When the car was finished, I got a text message showing that and the car was out in front with the door open and paper work on the seat. Paperwork showed 2 things needed immediate attention but not one person asked me if I wanted to get these things done. I can't go back to this place - 3rd visit that was unsatisfactory.

Reviewed : 10/22/2025

Comment : Service tech did not come into the waiting area to say my car was done. Another woman and I were waiting for someone to call our names. All other people had their names called. I waited for 4 hours!! I went to the cashier and she had filed my paperwork. I asked to speak to the tech and waited 30 min and no one called my name. Went to cashier again and she said "oh yeah, you can take this paperwork and talk to him in the first bay". I was completely forgotten about again. I asked if they fixed the slow leak and I was told that no nails were found in my tire. I said did you submerge the tire or run soapy water on it to see where the leak was. I was told there were no nails found so they didn't know where the leak was. I will never go to a Toyota Dealership again. Service department has no idea how to check for leaks!!

Reviewed : 10/14/2025

Comment : My service was performed in a timely manner... Only issue i have is that I was charged full price on the brake job and not the coupon price. Probably an honest mistake from the service writer...

Reviewed : 10/12/2025

Comment : Good service at Toyota Huntington Beach. Been going here for year's

Reviewed : 10/10/2025

Comment : No comment! Poor communication.

Reviewed : 10/01/2025

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Reviewed : 10/01/2025

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