AAA Approved Auto Repair Shop Reviews Total Auto Service LLC 101 North Cumberland AVE Harlan, KY Tel: (606) 573-9700 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 3 |<< 1 2 3 → >| 1 Reviews Stacy mcgee Harlan, KY Reviewed : 08/27/2026 Comment : They helped me out with a very needed oil change and didn't mind educating me on my new vehicle as well. Very helpful and decent price. 1 Reviews Tonya begley Harlan, KY Reviewed : 07/27/2026 Comment : Honest, friendly and fair price 1 Reviews Jessie caudill Harlan, KY Reviewed : 07/06/2026 Comment : My Daughter's boyfriend took his car to them had it 3 days to change an alternator didn't do it an changed the back up camera that wasn't why it was there plus the camera was working befor ???? So he got his car an now is taking it to a Dealership to have it fixed. Stay away from this place i have had my own problems with this shop as well an I recommend anyone if you have to push your vehicle past the place. 1 Reviews Austyn hicks Harlan, KY Reviewed : 04/03/2026 Comment : Was visiting to go off roading for a week and on our way out of town, we blew a booster hose. This family dropped everything they had going on to get our hose fixed when the part couldnt be located within an hour radius of their shop. They even called places on our 6 hour drive path to have the part placed on hold for us incase the fix didn't hold. 10/10 on customer service. Such a stressful situation was put at ease because of them. 1 Reviews Jessie caudill Harlan, KY Reviewed : 03/27/2026 Comment : My Daughter's boyfriend took his car them had it 3 days to change an alternator didn't do it an changed the back up camera 🙃?? So he got his car an now is taking it to a Dealership to have it fixed. Stay away from this place i have had my problems with this shop as well an I recommend any if you have to push your vehicle past the place. 1 Reviews Cathy collins Harlan, KY Reviewed : 05/20/2025 Comment : Had a tire that was slowly leaking air went to them on a Friday they said it was not sealed to the rim so they did it. Well it was still leaking air after that turns out there was a small nail in the tread, but i couldn’t get ahold of anyone til Monday and I live in Georgia so I had to get back for work. I called and they didn’t hesitate to refund my money to me regardless of me not being able to bring my car in. Im from Harlan and it’s good to see that it still has good people that live there. Thank you. 1 Reviews Devin rimington Harlan, KY Reviewed : 03/03/2025 Comment : 2018 Toyota blew a brake line and This place was fantastic. Nothing but a great experience all the way around. Would give 6 stars if I could! 1 Reviews Jennie couch Harlan, KY Reviewed : 02/11/2025 Comment : 1 Reviews Cristy wilkinson Harlan, KY Reviewed : 05/07/2024 Comment : Everytime they fixed my vehicle some thing else would tear up just a couple days after I got it back. And it was always really expensive to get that fixed and it still isn't fixed 1 Reviews Judy cook Harlan, KY Reviewed : 04/22/2024 Comment : Worst experience ever! Made an appointment for a Tuesday at 8 am. They had the car 3 days before got the estimate. Took another 3 days to make repairs. Got it back drove it for a total of 4 hours and the repair did not correct the issue plus several other issues arose. Called the next morning and they said bring it back asap. They kept the car another 15 days. They called and said the car was ready only to get 2 miles down the road to find it was fixed. We will never use this repair shop again. Page 1 of 3 |<< 1 2 3 → >|