Reviewed : 08/06/2025

Comment : Walked in and they fixed my tire right away despite being very busy. Nice clean shop, friendly staff, and fast high-quality service. I will definitely bring my car back here!

Reviewed : 08/05/2025

Comment : I had high hopes for this place given all the positive reviews. I'd been having an issue where my temperature gauge stopped working for a while and then would come back on and the engine would be a normal temperature.

Got charged $205 for the diagnostics alone which Google and my car-savvy friends tell me is well above average. They said fixing the issues would be another $800+ which embarrassingly made me cry, as another mechanic that looked at it when I was trying to get home from the desert told me it was an easy fix and, as I told Tom's, I'm struggling quite a bit financially right now... did I really need ALL the work they suggested? Was the new thermostat I'd already bought for the car REALLY not good enough? Their response was to pressure me into a sketchy looking, high-interest loan service.

Thank goodness I ran the quote by car-savvy friends who told me to take it somewhere else immediately. They offered to fix it for a third of the price, so I called to cancel my appointment at Tom's. They had no record of me.

What a bummer. I'm trying not to speculate on why they treated me like that, because that's depressing, but I can't help but wonder if it's because I'm a woman.

Reviewed : 07/07/2025

Comment : I’ve been looking for a more cost effective service auto repair and I found Tom’s via the Costco Auto Program for Parts and Service. I called and spoke to Victor Gonzalez the store manager about several service items on my 2018 Cadillac Escalade. Shock replacement, spark plugs / tuneup, transmission, brake, differential fluid replacement and alignment. Victor was outstanding! He provided me details about all the services and I knew I was at the right place. He provided me a quote, which the pricing was fair market, plus I received a 15% Costco discount up to $500. When I picked up my Escalade and drove it, the ride was as good or better than new when I purchased the vehicle. He recommended me Arnott shocks as I wanted to go with a 3rd party brand and the ride is now incredible! Going forward, Tom’s is our place to repair all of my family’s vehicles.

Reviewed : 06/19/2025

Comment : Fast service. Full empathy for customer need. Affordable solution
We were from out of town and had a flat tire. We were in a hurry because we had pick up our kid from CSuLB in 2 hours. Tom personally checked us in. Made sure we were taken care of fast. Also provided us with an affordable solution. We will forever be grateful! Also, staff were very effective and polite.

Reviewed : 06/13/2025

Comment :

Reviewed : 06/11/2025

Comment : excellent service honest

Reviewed : 05/12/2025

Comment : I have been coming to Tom's Automotive for routine oil changes since 2023. Originally I found this shop as I discovered a flat on my truck due to a nail. I had work that morning and had to throw on the spare for the moment. After work that day I stopped in to get it fixed and they took me right away with a quick patch fix. I haven't had any issues with that tire since. Fast forward a month, I returned to get an oil change following that experience. The cost is a bit more than your quick minute oil change but what sets them apart is the time and attention they give to your vehicle. Not only am I getting a reliable oil change every time, they are also doing a full inspection of my vehicle at dealers recommendation based on my trucks mileage. I have been in 4 times for oil changes and will continue to return. The team is efficient and always take care of me while I am there.

Reviewed : 05/06/2025

Comment : Face it, the mechanic, like the dr is an appt that’s dreaded. Every Vivian I have made to TASC has been effortless, positive and I left with a feeling of security. Everyone there is extremely friendly, communicative and dedicated to taking care of their clients. It’s shows in their work, their manner of dealing with you and the knowledge they share. My car goes nowhere but TASC for even something as simple as an oil change. I trust them. 100%.

Reviewed : 04/24/2025

Comment : I came in thinking I needed new brakes, but they checked everything and told me my brakes were still in great shape. Really appreciate their honesty—highly recommend!

Reviewed : 03/16/2025

Comment : Did amazing & difficult job