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AAA Approved Auto Repair Shop Reviews Approved

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Toms Automotive Service

317 Magazine St
Tupelo, MS 38804

Tel: (662) 842-7931
Hours: M-F: 07:30:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Tupelo, MS

Comment : they take great care of our cars for our family. They do a great job. I highly recommend them.

1 Reviews

Tupelo, MS

Comment :

1 Reviews

Tupelo, MS

Comment :

1 Reviews

Tupelo, MS

Comment : Great place to have your car serviced. I recieved great care, fast service and fair pricing. Give them a call.

1 Reviews

Tupelo, MS

Comment : Tom's is dependable. I never had to worry about anything shady. They worked quickly on my car, and did a great job.

1 Reviews

Tupelo, MS

Comment : Great service

1 Reviews

Tupelo, MS

Comment : A really good experience when it comes to my auto maintenance.
Through, courteous, professional.

1 Reviews

Tupelo, MS

Comment : Walked in and they fixed my tire right away despite being very busy. Nice clean shop, friendly staff, and fast high-quality service. I will definitely bring my car back here!

1 Reviews

Tupelo, MS


Got charged $205 for the diagnostics alone which Google and my car-savvy friends tell me is well above average. They said fixing the issues would be another $800+ which embarrassingly made me cry, as another mechanic that looked at it when I was trying to get home from the desert told me it was an easy fix and, as I told Tom's, I'm struggling quite a bit financially right now... did I really need ALL the work they suggested? Was the new thermostat I'd already bought for the car REALLY not good enough? Their response was to pressure me into a sketchy looking, high-interest loan service.

Thank goodness I ran the quote by car-savvy friends who told me to take it somewhere else immediately. They offered to fix it for a third of the price, so I called to cancel my appointment at Tom's. They had no record of me.

What a bummer. I'm trying not to speculate on why they treated me like that, because that's depressing, but I can't help but wonder if it's because I'm a woman.'>

Comment : I had high hopes for this place given all the positive reviews. I'd been having an issue where my temperature gauge stopped working for a while and then would come back on and the engine would be a normal temperature.

Got charged $205 for the diagnostics alone which Google and my car-savvy friends tell me is well above average. They said fixing the issues would be another $800+ which embarrassingly made me cry, as another mechanic that looked at it when I was trying to get home from the desert told me it was an easy fix and, as I told Tom's, I'm struggling quite a bit financially right now... did I really need ALL the work they suggested? Was the new thermostat I'd already bought for the car REALLY not good enough? Their response was to pressure me into a sketchy looking, high-interest loan service.

Thank goodness I ran the quote by car-savvy friends who told me to take it somewhere else immediately. They offered to fix it for a third of the price, so I called to cancel my appointment at Tom's. They had no record of me.

What a bummer. I'm trying not to speculate on why they treated me like that, because that's depressing, but I can't help but wonder if it's because I'm a woman.

1 Reviews

Tupelo, MS

Comment : I’ve been looking for a more cost effective service auto repair and I found Tom’s via the Costco Auto Program for Parts and Service. I called and spoke to Victor Gonzalez the store manager about several service items on my 2018 Cadillac Escalade. Shock replacement, spark plugs / tuneup, transmission, brake, differential fluid replacement and alignment. Victor was outstanding! He provided me details about all the services and I knew I was at the right place. He provided me a quote, which the pricing was fair market, plus I received a 15% Costco discount up to $500. When I picked up my Escalade and drove it, the ride was as good or better than new when I purchased the vehicle. He recommended me Arnott shocks as I wanted to go with a 3rd party brand and the ride is now incredible! Going forward, Tom’s is our place to repair all of my family’s vehicles.

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