AAA Approved Auto Repair Shop Reviews Tom`s Automotive 25 Summit St Fitchburg, MA 01420 Tel: (978) 343-8667 Hours: M-F: 07:00 AM - 06:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 32 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Christopher jones Fitchburg, MA Reviewed : 10/16/2025 Comment : Brianna and the team at Tom’s Automotive are truly outstanding! They provide fast, high-quality service at prices that won’t break the bank. I’m so impressed with their work that I make a 90-mile drive across the state just to have them take care of my vehicle.In my opinion, they’re the best in the business!Thank you, everyone! 1 Reviews Charles caron Fitchburg, MA Reviewed : 09/30/2025 Comment : Knowledgeable and super courteous. First time I heard from the actual mechanic working on my vehicle! Very informative of what was beginning due and honestly. Could have charged me more but would the problem wasn't what I thought it was. Called discussed options with me. Wonderful experience that is not the norm. Recommend! 1 Reviews Mechelle Fitchburg, MA Reviewed : 09/17/2025 Comment : 1 Reviews Peter mueller Fitchburg, MA Reviewed : 08/27/2025 Comment : I recently had the pleasure of working with Tom’s Automotive, and I genuinely can’t say enough about the stellar experience I had. The entire team at Tom’s Automotive is truly exceptional. From their outstanding customer service to their top-notch car repair expertise, they made every step of the process smooth and reassuring.If you’re looking for a place that not only fixes your car but also makes you feel valued and taken care of, Tom’s Automotive is the place to go. They go above and beyond to ensure everything is done right. I highly recommend them to anyone in need of automotive services. 1 Reviews Mike hutchinson Fitchburg, MA Reviewed : 07/18/2025 Comment : 125 bucks to figure out diagnostics does not mean one awnser .it's never a guarantee then parts and labor come in not always with certainty. The 125 bucks scared me they think it's a censer and could be a wire then it's a new charge I think that worries me. 1 Reviews Jade chaves Fitchburg, MA Reviewed : 07/17/2025 Comment : Always a great experience when I go to Tom’s. They are always honest and transparent. I have been here a couple of times now and I am always impressed with their work, prices, and honesty. Best mechanic around! 1 Reviews Bolillo miranda Fitchburg, MA Reviewed : 07/14/2025 Comment : 1 Reviews Shilou cote Fitchburg, MA Reviewed : 06/12/2025 Comment : Jeep ran like stallion on my road trip to Acadia! ⭐⭐⭐⭐⭐Tom’s has been my go-to garage for about 4 yrs. I left the previous garage of many yrs because the guy couldn’t wait for me to turn around to look at my ass 🤦?♀ When ownership changed hands around 2023, I hoped for the best. Tom’s Auto IS THE BEST around!!! Dave employs knowledgeable women & kept mechanics when he took over. Dave has been a business man for 30 yrs and HE KNOWS what works! Tom’s won’t do work without your consent on their quote either. 1 Reviews Jay cormier Fitchburg, MA Reviewed : 05/27/2025 Comment : These guys did an oil change on my car a few months back. They put the wrong oil filter in, causing it to break and not function properly. This is extremely unprofessional and DANGEROUS. Inexcusable mistake that should NEVER have happened. Will not be returning here for anything in the future. I do not recommend Tom's Automotive. 1 Reviews Rafael melquis Fitchburg, MA Reviewed : 05/07/2025 Comment : Excellent 👌 Page 1 of 32 |<< 1 2 3 4 5 6 7 8 9 10 → >|