Reviewed : 01/12/2026

Comment : Excellent all around service!

Reviewed : 01/08/2026

Comment :

Reviewed : 01/08/2026

Comment : I initially gave 2/5 stars without a review. I’ve had two bad experiences but initially I thought neither was worth saying anything about. I had a bad experience in the past with a replaced seatbelt where they didn’t actually fix the problem. And the only problem with my latest experience was their lack of communication. I was told I would hear back a certain day and I had to call them instead. At least I thought that was the only bad part. Upon getting the car back I felt like the brakes still felt a little weird and had to go get something else small fixed anyway so I had another inspection done. It turns out that while I paid for both sets of brakes to be replaced and serviced, only one set was done properly. This shop didn’t even bother swapping one set of brake fluid and charged me for the full service anyway. As far as I’m concerned this shop owes me about $1K for not actually giving me the service I paid for. And hundreds more for having to get my brakes serviced for a second time in a week. But I doubt they will own up to it just like they didn’t own up to the seatbelt many years ago. I guess a call out on the internet will have to do.

Reviewed : 01/06/2026

Comment : Excellent service, expertise, and transparency

I highly recommend this automotive business to anyone who owns an Audi or a European vehicle.

I brought my Audi Q5 in with significant oil issues that turned out to be far more complex than initially expected. The team took the time to dig deeper, thoroughly diagnose the problem, and ultimately discovered an issue deep within the engine that needed to be replaced and reworked. The repair required extensive labor, parts removal and reinstallation, and coordination with a welder — it was not a simple fix.

Throughout the entire process, they were incredibly patient, transparent, and helpful. They clearly explained what was happening, why the work was necessary, and what each step involved. I never felt left in the dark, and their customer service skills were excellent from start to finish.

While the repair was a significant investment, it was absolutely worth it. Thanks to their expertise and attention to detail, my older Audi is now in great shape and should last me for several more years — something I wouldn’t have thought possible without their willingness to go the extra mile and look beyond the obvious issues.

If you’re looking for knowledgeable, honest, and highly skilled mechanics who truly understand Audi and European vehicles, this is the place to go. I would not hesitate to recommend them.

Reviewed : 12/29/2025

Comment :

Reviewed : 12/23/2025

Comment : Dec 2025 update - downgrade to 1 star:
Three separate mechanics have reviewed the suggested work from this Ledoux's and told me that they were taking advantage of me.
They claim my car has oil leaks that nobody else can find and they claim to have replaced a blend door that never seems to have been touched. The suggested work to fix the ghost leaks was an itemized invoice to essentially rebuild my engine but they are denying this now as they never specifically stated they needed to "rebuild the engine" but I still have the invoice so that's all semantics at this point.

Vahn has remained stubborn through this entire process and insists that his shop is more reliable than the three others, which I have a hard time believing. I could tell he was feeding me a line so I declined all other work suggested so I could get a second opinion and dang, I'm glad I did!

They will respond to this review with a phone number to call that I have called 3 times without a response btw

I'm very disappointed, you can see how good the shop USED TO be.

Old review I'm embarrassed about now:
I had a great first experience at Ledoux's last week! I don't remember the name of the gentleman who scheduled my appointment but he was very friendly and polite. He got me an appointment first thing the following day. When I arrived, I was promptly greeted by Wendy who was so helpful and welcoming! She asked if I wanted a diagnostic run, I declined as I had a pretty good idea of what was going on, she informed me of the standard shop fee, then she let me know that they would call me with a quote once they sourced an alternator for me. Not even 30 minutes later Wendy called back with a quote, confirmed I didn't want a diagnostic, and that was that! I was able to pick up my car later the same day and things have been working great ever since. Everyone I interacted with was friendly and honest. I'll definitely be coming back to this shop if I need further repairs!

Reviewed : 12/22/2025

Comment : Great customer service and mechanic expertise!

Reviewed : 12/22/2025

Comment : So disappointed!
Brought my vehicle in last week because of a slight hesitation I felt when accelerating that triggered a check engine light (p300). After the alleged diagnostic test I was informed that I would need to have my fuel injectors replaced. To complete the service it was also mandatory that I have my spark plugs replaced (which had already been replaced) along with some sort of "air induction service " for a grand total of $2540.36. Picked up my vehicle a few days later only to experience the exact same issue minus the check engine light which returned the next morning. I brought the vehicle back & was told that the mechanic would inspect it "with a fine toothed comb". About a half hour later I received a call informing me that my issue could be 1 of many other things and was told that I could just pick my vehicle up after expressing that I was not interested in any other services that I would be charged for. I feel bullied and robbed. No compensation for anything. What was the point of the "diagnostic testing "? I do not recommend this place to anyone under any circumstances.

Reviewed : 11/14/2025

Comment : Went in for an oil change, tire rotation and brake check. Service was timely and offered detailed information regarding my brakes and costs were very reasonable. There was no pressure. It is so great to have an honest and reliable mechanic in town.

Reviewed : 11/13/2025

Comment : Always makes time for me even last minute. Always answer any questions I have. Always get work done fast and efficiently. The guy at the front desk is amazing. I found my mechanic shop for life. Can't say enough good things about these guys. Thank you for all your hard work and help you give me. These guy's need a raise . They are great guys here and I'm going back again soon to get more work done. Thank you guys for all your hard work