AAA Approved Auto Repair Shop Reviews The Auto Shop 317 E Main St Carbondale, IL 62901 Tel: (618) 457-8411 Hours: M-F: 07:30:00 AM - 05:30:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 30 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Melanie wade Carbondale, IL Reviewed : 05/01/2026 Comment : Never been anything but completely satisfied. Great service, fair price, wouldn?t go anywhere else 1 Reviews Amber criswell Carbondale, IL Reviewed : 05/01/2026 Comment : They are always helpful and accommodating! My plates had expired and I needed in quick for emissions! They helped me out immediately, knowing I have a crazy busy schedule! This is the best, hometown, group!! 1 Reviews Cindy sheldon Carbondale, IL Reviewed : 04/30/2026 Comment : Thank you for the ride to the Rental Car place so I could have transportation while my Toyota was being repaired! 1 Reviews Linda marchwinski Carbondale, IL Reviewed : 04/29/2026 Comment : 1 Reviews Wendy Carbondale, IL Reviewed : 04/29/2026 Comment : 1 Reviews Tony niehaus Carbondale, IL Reviewed : 04/28/2026 Comment : Very fast service and Personable staff 1 Reviews John keck Carbondale, IL Reviewed : 04/27/2026 Comment : Great experience! Very nice people.Took care of everything needed. 1 Reviews Alice burgdorf Carbondale, IL Reviewed : 04/26/2026 Comment : First and foremost they are way over priced for a light bulb ($60) and only 1 mind you all so I took my car somewhere else and they were reasonable price and fixed my car for about $1000 less than this shop 1 Reviews Gayle trupiano Carbondale, IL Reviewed : 04/21/2026 Comment : LTS does a wonderful job. Always communicates well and gives you options. They are outstanding in service! 1 Reviews Kevin ward Carbondale, IL Reviewed : 04/21/2026 Comment : I took my Jeep in last week and asked LTS to diagnose the start/stop light not going off. $200 plus later they told me that they could not find any issues and sent me on my way. While driving home my Jeep started displaying all types of error codes and became almost undriveable. I called them and the rep told me to bring the car back. He could not diagnose the problem and told me to come back the next morning. I did and after several hours they said my Jeep had a bad auxiliary battery. They replaced it and all seemed fine for an hour or so and then my Jeep went "crazy" again. I decided to take it to the dealer instead. The dealer found a "high-amperage" fuse was blown and said that LTS probably blew this fuse when they were checking the batteries. He also said that it probably did need an auxiliary battery replacement, so LTS got that right. I realize today's cars are complex - I think a dealer is probably a better choice for this type of work (and that is tough for me to say, I went to LTS because I wanted to find someone else other than the dealer to work on my cars). I spoke with LTS and they are going to reimburse a $136 inspection fee which shows their willingness to rectify the situation. In summary, I like the guys at LTS and based on reviews I think they are probably fine for standard work (e.g. brakes, tires, etc.), however, I would leave the complex stuff to the dealer. Page 1 of 30 |<< 1 2 3 4 5 6 7 8 9 10 → >|