AAA Approved Auto Repair Shop Reviews Thalia AutomotiveServices 1139 East Princess Anne Road Norfolk, VA 23504 Tel: (757) 664-0238 Hours: M-F: 08:00:00 AM - 05:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 7 |<< 1 2 3 4 5 6 7 → >| 1 Reviews Regenia Morring Norfolk, VA Reviewed : 03/31/2025 Comment : When Thailia discovered I had an electrical problem, which they could not fix, they referred me to a business that could help me. 1 Reviews Nathaniel jensen Norfolk, VA Reviewed : 03/14/2025 Comment : August 15, 2024 Service Date: Check engine light came on for a 2012 Hyundai Accent (hatchback) earlier that week and found code P0269 (fuel injector issues) and code P0130 (oxygen sensor issue). Probably happened due to the engine slowly dying due to the ongoing excessive oil consumption issue that I have been having. I took it in that morning and arrived before 8:00am (8:00am is when they open that day). Wanted just the four fuel injectors to be replaced to resolve the P0269 code. I was surprised when they took me in and said that the work can be completed same day and that they had capacity to do this. After all said and done, price was approx. $1240 (approx. $809 for parts and $425 for labor). Add the credit card fee and tax, and it came up to approx. $1340 - so it was okay/fair price-wise. Drop off at 8:30AM to pickup around 3:00PM. At time of service, mileage on vehicle was 125,458. Special thanks to Tonya and everyone who worked on the car. It's has been running great with no issues since the service. I did come back when the check engine light came back later that evening and found the P0269 code again, but the check engine light went away the next morning - and when I took it back to them to have them see if the P0269 error code was still there, it was not. So I think we were good. Who knows what that was. Regardless, they were all friendly, seemed very professional in their work, and I was satisfied with them. So I would recommend. UPDATE: Posting this review 3/13/2025: as of now, there has been no issues with their work.August 15, 2024 Service Date: Check engine light came on for a 2012 Hyundai Accent (hatchback) earlier that week and found code P0269 (fuel injector issues) and code P0130 (oxygen sensor issue). Probably happened due to the engine slowly More 1 Reviews Peter Morrocu Norfolk, VA Reviewed : 03/06/2025 Comment : More than 1/2 of the deader 1 Reviews Justin baxter Norfolk, VA Reviewed : 02/13/2025 Comment : Tonya and Wayne are both amazing to deal with. Very welcoming attitude, honest quotes, and amazing services provided. Would definitely recommend for any automotive service needs you might need. 1 Reviews Pietro Norfolk, VA Reviewed : 01/30/2025 Comment : 1 Reviews Barry Johnson Norfolk, VA Reviewed : 12/16/2024 Comment : great service! 1 Reviews James womack Norfolk, VA Reviewed : 11/12/2024 Comment : I CALLED THEM AFTER BEING RECOMMENDED AND I TOLD THEM MY ISSUE. I ALSO INFORMED THEM THAT MY CAR HAD BEEN SITTING FOR ALMOST 2 MONTHS. AND THE BATTERY WAS DEAD. SO IM GETTING IT TOWED THERE. THE WOMEN SAID OK THATS FINE BRING IT IN. NEXT DAY I GET IT TOWED IN I CHECK THE CAR IN AND GAVE HER THE KEYS. SHE TOLD ME THAT THEY WOULD BE IN CONTACT. A HOUR LATER WHILE I WAS AT WORK. SHE CALLS TO TELL ME THAT THEY CAN SELL ME A BATTERY FOR $300 DOLLARS BECAUSE MINE WAS DEAD. WHICH WE ALREADY DISCUSSED? I ASKED DID YOU JUMP IT? SHE SAID NO. WE DONT JUMP CARS WE CAN SELL YOU A BATTERY SO WE CAN WORK ON YOUR CAR. AND THEN TELL ME IF I DONT BUY BATTERY TO COME AND PICK MY CAR BACK UP IMMEDIATELY ITS IN THE WAY. IT WASNT IN THE WAY WHEN YOU WERE GETTING MY MONEY ?? I HAD TO GET TOW TRUCK TO PICK IT BACK UP. WHEN I CALL OTHER SHOPS THEY TELL ME THAT ITS NORMAL TO HAVE TO JUMP A CAR THAT COMES IN FOR REPAIR. AND THAT YOUR SHOP WAS TRYING TO GET MORE MONEY OUT OF ME BEFORE EVEN TRYING FIX MY CAR. BEWARE THEY ARE NOT HONEST AND LOOKING TO GET PAID OFF OF YOUR MISFORTUNE.I CALLED THEM AFTER BEING RECOMMENDED AND I TOLD THEM MY ISSUE. I ALSO INFORMED THEM THAT MY CAR HAD BEEN SITTING FOR ALMOST 2 MONTHS. AND THE BATTERY WAS DEAD. SO IM GETTING IT TOWED THERE. THE WOMEN SAID OK THATS FINE BRING IT IN. NEXT ???More 1 Reviews Brandy mclemore Norfolk, VA Reviewed : 10/29/2024 Comment : DO NOT use this shop!!!! These people are dishonest opportunists, preying on women and unsuspecting motorists! My car was overheating so I pulled over immediately and called AAA, Thalia Automotive was the closest shop to where I broke down at so I had the vehicle towed there. I received a phone call the next day telling me that the car was overheating simply because it didn???t have any antifreeze, however they claimed I had a significant oil leak coming from the vacuum pump. To make a long story short it???s been approximately 7 days, I???ve paid them roughly $750 and I???ve had to return the vehicle 3 separate times already and it???s still doing exactly the same thing! Each time I bring it back they come up with a different reason as to why it???s doing the exact same thing it???s been doing all along and claim that they need more money because its a new old problem that they just discovered!!!! These people are EXACTLY who they warn you about when talking about shady mechanics! I will see them in court!!!!DO NOT use this shop!!!! These people are dishonest opportunists, preying on women and unsuspecting motorists! My car was overheating so I pulled over immediately and called AAA, Thalia Automotive was the closest shop to where I broke down ???More 1 Reviews All dun Norfolk, VA Reviewed : 10/25/2024 Comment : Scammers I do not recommend a woman going alone when dealing with these people they will do things to make work for themselves and over charge you for it. 1 Reviews Rachel Norfolk, VA Reviewed : 10/11/2024 Comment : Great place, nice people, streamlined check-in, large parking lot, had my car inspected in 2 hours, didnt try to upsell me on anything Page 1 of 7 |<< 1 2 3 4 5 6 7 → >|