AAA Approved Auto Repair Shop Reviews Texas Toyota of Grapevine 701 E State Highway 114 Grapevine, TX 76051 Tel: (817) 259-1493 Hours: M-F: 07:00:00 AM - 07:00:00 PM Sat: 07:00:00 AM - 05:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 113 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews 2014 lexus is350 owner Grapevine, TX Reviewed : 03/25/2024 Comment : Service Appointment for an Oil Change was scheduled with Advisor Alyssa Sisk. I arrived 10 mins early and Alyssa was nowhere to be found. Other Advisors paged for her over the PA and I found myself standing and waiting outside my vehicle for over 10 mins. Absurd! I waited for my vehicle to be serviced2.5 hoursand this was with an appointment for a simple Oil Change! Absurd! I received a text msg indicating my vehicle was ready and thus went to pay for my serviceAdvisor Alyssa was nowhere to be found. Was directed to another Advisor across from Alyssa's desk, who was on the phone dealing with personal life issues. Took me over 15 mins for payment. Got into my vehicle to leave and found all of my seat adjustments changed, my radio channel changed, and oily hand prints everywhere! Is this necessary for a simple oil change? Needless to say, I'm disappointed in the quality of work and lack of diligence and customer service provided by a Dealership. I will not be returning to this location again. 1 Reviews 2023 toyota 4runner se/sr5/sr5 premiu owner Grapevine, TX Reviewed : 03/25/2024 Comment : It was okay. I've had better experience with other dealership, but I think this place had so much business it didnt matter. 1 Reviews 2023 toyota crown platinum owner Grapevine, TX Reviewed : 03/23/2024 Comment : routine oil change, tire rotation, should be quick, took over 2 hours ,the work was done in about 1 hour but car sat since service tech did not do paper work, had to call and ask how much longer. Tech did not review what was done, no discussion of fluid levels, did not receive coupon for car wash. 1 Reviews 2022 toyota venza le/xle/limited owner Grapevine, TX Reviewed : 03/21/2024 Comment : Service Representative working with me was extremely exceptional at customer satisfaction. She went beyond average assistance. 1 Reviews 2014 toyota prius owner Grapevine, TX Reviewed : 03/19/2024 Comment : They're amazing and super helpful! 1 Reviews 2019 toyota corolla l/le/xle/se/xse owner Grapevine, TX Reviewed : 03/18/2024 Comment : Expensive Rip off Dishonest 1 Reviews 2018 nissan titan sv/sl/plat reserve owner Grapevine, TX Reviewed : 03/18/2024 Comment : Good clean work,I was really impressed 1 Reviews 2017 toyota rav4 le owner Grapevine, TX Reviewed : 03/18/2024 Comment : The brakes were not done as they have a funny noise when pressing the brakes that was not there before, not right to pay too $$ for a semi done service! 1 Reviews 2017 toyota rav4 limited/se/platinum owner Grapevine, TX Reviewed : 03/18/2024 Comment : I got my 6,000 mile check up done with oil change and tire rotation. 1 Reviews 2017 toyota corolla l/le/xle/se/xse owner Grapevine, TX Reviewed : 03/16/2024 Comment : Very disappointed for many reasons already explained on a phone call. Page 1 of 113 |<< 1 2 3 4 5 6 7 8 9 10 → >|