Reviewed : 03/21/2025

Comment : Had the terrifying experience of my alternator dying on the highway, and pulled into the Pilot right off the exit. Jamus, our tow truck driver, was very kind and let us hide in his cab from the rain. Corey and Paul were able to get the part and get us back on the road in a few hours, and were super pleasant and helpful. The cost was way less than I was expecting too. I can t thank these gentleman enough for making a stressful situation a lot easier!Had the terrifying experience of my alternator dying on the highway, and pulled into the Pilot right off the exit. Jamus, our tow truck driver, was very kind and let us hide in his cab from the rain. Corey and Paul were able to get the part More

Reviewed : 02/14/2025

Comment : I broke down on Route 86 in NY state near Bath, NY. Through AAA we ordered a tow. Fleet Pride was dispatched. Their service, friendliness and helpfulness was unsurpassed!!! Michael our driver not only took us to the nearest Ford Dealership (which was closed on Sunday) but then took us to the Fleet Pride office to wait for a ride so we did not have to wait outside in the 18 degree weather.The following week I returned to pick up my vehicle, which was supposed to be repaired. Well, broke down again only 20 minutes away. Again, Fleet Pride was dispatched through AAA and Michael was again at the wheel to the rescue. He remembered me from the previous week and offered lighthearted, sympathetic conversation, which was much needed at that moment.When it was evident that the dealership in Bath, NY was not going to go the extra mile to fix my car, I scheduled a long haul tow through AAA with Fleet Pride to get my car back to Maryland. While it was not cheap (no long haul tow is) their service was fantastic. They left super early on the delivery day to get my car to my local dealer ahead of an incoming snow storm, and it was delivered to the correct person at my dealership per my instructions. During stressful situations like this, Fleet Pride did not add any stress to the situations, in fact they alleviated stress! PERFECT!!!! If you happen to need a tow in the Central/SW NY state area - get Fleet Pride!!!! Thanks for wonderful service!I broke down on Route 86 in NY state near Bath, NY. Through AAA we ordered a tow. Fleet Pride was dispatched. Their service, friendliness and helpfulness was unsurpassed!!! Michael our driver not only took us to the nearest Ford Dealership More

Reviewed : 01/30/2025

Comment : I was hit by a wall of 4 ft snow. The weather went from clear to dangerous in just under a second 2 jeeps were buried almost completely before we even left 4 hours later. The police got to us and left us there and told fleet pride to turn around that we were "ok" fleetpride kept going until they got us safe if they did not we would have died. I owe my life and my step daughter and boyfriends lives to fleetpride. Tysm amber and savannah from dispatch for staying on the phone when 911 couldn't be bothered and thank you to Ray and his team for not leaving until we were safe and then going back this morning for the jeeps. I owe you all so much. Thank you for what you do.I was hit by a wall of 4 ft snow. The weather went from clear to dangerous in just under a second 2 jeeps were buried almost completely before we even left 4 hours later. The police got to us and left us there and told fleet pride to turn More

Reviewed : 09/29/2024

Comment : This place is close to the rest area on 390. If by chance NYDOT puts you outta service this place has the ability to bring you parts

Reviewed : 09/05/2024

Comment : Thank you so much to Corey and the team for helping us out over independence day weekend when we broke down, they went above and beyond! We were visiting from New Zealand and have been telling everyone back home about the town of Bath and it's friendly mechanics ???? Thanks again Corey!

Reviewed : 08/27/2024

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Reviewed : 08/08/2024

Comment : My daughter got in an accident and Fleet came to tow it. They towed it 2 miles to their lot. I went there to pay for towing and pick up the car and they charged me $1200 for a 2 mile tow. Absolutely ridiculous! If I wasn t in such shock I would ve told them to just keep it. The wrecked car wasn t even worth that much.

Reviewed : 08/06/2024

Comment : The Fleetpride service centre in Bath NY was great. Good service, friendly and understanding. Lois at the front desk was amazing.

Reviewed : 07/24/2024

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Reviewed : 07/21/2024

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