Reviewed : 12/14/2020

Comment :

Reviewed : 12/14/2020

Comment :

Reviewed : 12/14/2020

Comment : I brought my XT5 in for a oil change and a recall, when I picked up my car the oil life had not been reset. They corrected it quickly but they should have check it before they brought the car up. Not the service I???ve come to expect from Cadillac.

Reviewed : 12/14/2020

Comment : Do good job!

Reviewed : 12/14/2020

Comment :

Reviewed : 12/14/2020

Comment : Excellent customer service Been going there now for years - on my second Cadillac Staff is very well trained courteous friendly and helpful Always repairs are done on time car is returned washed Nice waiting room Overall everything is great!

Reviewed : 12/14/2020

Comment : Diana is fantastic. We have been bringing our Caddy here since buying it in 2017. She has been wonderful to work with and extremely helpful finding solutions to problems that had come up.

Reviewed : 12/14/2020

Comment : Daniel Rodriguez service advisor is the person you want to see. Great service and gives you all the attention needed and follows up with all updates etc.

Reviewed : 12/14/2020

Comment : I was visiting the area and had an urgent request to get cross bars installed on the roof rack. Bearing the Christmas holiday things were very busy and stressful.

John and Danny really turned things around and made my holiday! John quickly got the parts ordered and called to inform me when they arrived early!

Danny was incredible. My timing was really tight and he was able to accommodate my urgent request to get the install completed and get me on the road. He stayed past his lunch to make sure that the bars got installed in the position I desired. He had to take his break before it was done, and made sure the rest of the office staff knew exactly what was happening.

Somehow he even managed to get it washed and get me out the door faster than I had planned.

Danny and John really turned around a stressful situation and showed me what first class customer service is all about.

I highly recommend these guys if your in the area!!!

Reviewed : 12/14/2020

Comment : Symes Cadillac will go above and beyond to make sure you leave satisfied, and confident that you have been helped and taken care by the best of the best. Roll and everyone else are excellent professionals.