Reviewed : 12/14/2020

Comment : Danny was an excellent service advisor. He went above and beyond to make sure i was happy.

Thank you Danny!!!

Reviewed : 12/14/2020

Comment : I was visiting the area and had an urgent request to get cross bars installed on the roof rack. Bearing the Christmas holiday things were very busy and stressful.

John and Danny really turned things around and made my holiday! John quickly got the parts ordered and called to inform me when they arrived early!

Danny was incredible. My timing was really tight and he was able to accommodate my urgent request to get the install completed and get me on the road. He stayed past his lunch to make sure that the bars got installed in the position I desired. He had to take his break before it was done, and made sure the rest of the office staff knew exactly what was happening.

Somehow he even managed to get it washed and get me out the door faster than I had planned.

Danny and John really turned around a stressful situation and showed me what first class customer service is all about.

I highly recommend these guys if your in the area!!!

Reviewed : 12/14/2020

Comment : Symes Cadillac will go above and beyond to make sure you leave satisfied, and confident that you have been helped and taken care by the best of the best. Roll and everyone else are excellent professionals.

Reviewed : 12/14/2020

Comment : Excellent leasing experience. Ask for Arman Boghozian he is an honest, straight forward, patient sales consultant with frank communication skills. The entire staff stayed past closing time so I could finish my lease agreement and get my new car the same day. Everything was explained thoroughly and all my questions were kindly answered. Arman quickly answered my questions even after I took the car home. My deal was the best I could get anywhere else.

Reviewed : 12/14/2020

Comment : Do good job!

Reviewed : 12/14/2020

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Reviewed : 12/14/2020

Comment : Customer Service always an A+ (Jorge and Iggy). We have been to other Cadillac dealers and this one is by far THE BEST !

Reviewed : 12/14/2020

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Reviewed : 12/14/2020

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Reviewed : 12/14/2020

Comment : They sent a text message with the wrong opening time. So since I got there at the time on the text my service was free.