AAA Approved Auto Repair Shop Reviews STUTZ AUTO SERVICE 2408 W Pecan Blvd McAllen, TX 78501 Tel: (956) 682-4278 Hours: M-F: 08:00:00 AM - 05:30:00 PM Sat: Closed Sun: Closed www.stutzautoservice.com Reviews Sort Reviews by: Date » or Rating » Page 1 of 18 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Nancy martinez McAllen, TX Reviewed : 03/26/2025 Comment : I am a car fanatic, if you are, then you know how important it is to have your vehicles serviced, and back in the road in the most professional and efficient manner. For years I ve struggled and delayed services to my vehicles due to uncertainty and concerns. A good friend desperately needed his truck fixed and well, I thought I d give the team there at Tire Pros a try. The previous owner had in fact handled my exotic car perfectly, but that was over 25 yrs ago. I figured, if they are still there, they must be doing something right. That day I made the best decision ever. Excellent service, they all went way above and beyond my expectations. Not only did they take care of my friends truck air bags, but I ended up taking my Mercedes for brake service. I ll say superior service, 5 stars. The dealerships had never met my expectations and always over charged. This was straight forward, good honest business. I finally have a place to take my vehicles, eventually my friends and family will end up there too. Thank you Danny, and your amazing team! God speedI am a car fanatic, if you are, then you know how important it is to have your vehicles serviced, and back in the road in the most professional and efficient manner. For years I ve struggled and delayed services to my vehicles due to More 1 Reviews Eli moreno McAllen, TX Reviewed : 03/15/2025 Comment : Worst place ever since they changed owners, used to take my care there all.the time back when it used to be stutz auto an never had a problem but recently I've taken my car there four times for the same problem and still haven't gotten the problem fixed. Everytime I take me car they tell me its something else charging over 1000 dollars each time and as soon as I bring the car home the same issue I took it in to start with is still there. Would give them a zero if I could.dont recommendWorst place ever since they changed owners, used to take my care there all.the time back when it used to be stutz auto an never had a problem but recently I've taken my car there four times for the same problem and still haven't gotten the More 1 Reviews Felipe longoria McAllen, TX Reviewed : 02/14/2025 Comment : Definitely a shop that scraps entire systems instead of troubleshooting. I believe they are under new ownership (RGV tire pros) but kept the name Stutz and the 4.3 stars on google.The short: I had a failed O-ring seal in my AC system. This shop wanted to needlessly replace the entire AC system including compressor, condenser, and lines for 1800$.The long: I had an O-ring on my A/C fail and the issue was obviously that (UV dye the same shop had put in the system confirmed it via black light. I let reception know this). I was charged 330$ to change two schrader air valves and recharge the system. These parts changed were nowhere near the actual visible and detectable leak was. All the Freon was gone by the time I went to pick the car up. When I informed them, they deemed the compressor bad and wanted $1800 for scrapping the system and installing it new, even though the black light reveals where the Freon leak is.Unacceptable.Definitely a shop that scraps entire systems instead of troubleshooting. I believe they are under new ownership (RGV tire pros) but kept the name Stutz and the 4.3 stars on google. More 1 Reviews Nick garza McAllen, TX Reviewed : 12/10/2024 Comment : Knowledgeable staff. Lady Manager! Makes me feel confident that I can send my wife there and she will be treated fairly. Oil change was super fast! This will be my/our "Go-To" location from now on. 1 Reviews Dan murray McAllen, TX Reviewed : 12/09/2024 Comment : Too bad this is no longer Stutz auto service. More than just the name has changed. Took my cars to Stutz for many years. Stutz was family owned and operated. The new place is just a corporate entity. I bought a starter from Advanced Auto Parts. Then I decided that replacing it was a bigger job than I wanted to do. Advanced Auto Parts won't take it back since they are going out of business and all sales are final. Called RGV Tire Pros to see if they would install it. I was told, "They will only let us install our own parts." Time to find a new auto repair shop.Too bad this is no longer Stutz auto service. More than just the name has changed. Took my cars to Stutz for many years. Stutz was family owned and operated. The new place is just a corporate entity. I bought a starter from Advanced Auto ???More 1 Reviews Rene villarreal McAllen, TX Reviewed : 11/27/2024 Comment : 1 Reviews Valerie gonzalez McAllen, TX Reviewed : 11/20/2024 Comment : Unhappy with the lack of transparency, customer service and pricing here.They charged $125 for checking the vehicle???s check engine signal. I went to another mechanic who charged $25 for the same scan.I went two hours before the business closed on a Friday for a procedure that ultimately took them 15 minutes to complete. I was told they had about two cars before me and said they???d get to it before the weekend. Instead of calling me to notify me they had not serviced my car and would keep it during the weekend, I had to go in person and ask.I agreed to leave it there over the weekend. Monday came and two hours after they opened I called. They still hadn???t gotten to it. Again, I went to the shop in person and confirmed they hadn???t gotten to it yet. I said I no longer wanted the inspection. Someone immediately took the car around the block and initiated the service I expressed I no longer wanted. It took them 15 minutes to perform a routine check they stretched out to four days.The manager or owner said he was sick and came in late that Monday as an explanation of the delay. That???s understandable. It???s unacceptable to neglect to call twice and notify the customer of the delays. It???s dishonest to hear a customer???s request to stop the work and perform the unwanted service over that expressed protest.I went there when it was Stutz. I am no longer confident in their service and do not plan to return. Do not recommend.Unhappy with the lack of transparency, customer service and pricing here.They charged $125 for checking the vehicle???s check engine signal. I went to ???More 1 Reviews Mark benavidez McAllen, TX Reviewed : 09/12/2024 Comment : Don???t ever come here for any mechanical issues. I got scammed for 4,200 hundred dollars. And they are very unprofessional and don???t give a crap about customer. Still disappointed how unprofessional they were about the situation. Charged me 2,200 for the new/used motor. Labor was supposedly 1,740 dollars. Total $4,120 for my truck not to last less the. 4 months. And their answer for it all was the motor only had 3 months guarante. I had my truck for 2 months and it broke down. It sat in the shop for more than half a year. SMH ?????????????????Don???t ever come here for any mechanical issues. I got scammed for 4,200 hundred dollars. And they are very unprofessional and don???t give a crap about customer. Still disappointed how unprofessional they were about the situation. Charged me ???More 1 Reviews Emily troutman McAllen, TX Reviewed : 08/27/2024 Comment : Had car towed to stutz at 10 am was college at 1pm and told oil change and the battery needed charged at 4:45 had to call them and ask status of vehicle was told the battery was not charging and recommend oil change was never done. Now we have to come back the next day to pick up car and provide the new battery! Worst place ever and EXPENSIVE they in no way are customer service orientedHad car towed to stutz at 10 am was college at 1pm and told oil change and the battery needed charged at 4:45 had to call them and ask status of vehicle was told the battery was not charging and recommend oil change was never done. Now we ???More 1 Reviews Angela miller McAllen, TX Reviewed : 08/25/2024 Comment : Said they would be able to service my vehicle so I stayed the night in town, showed up in the morning to be told they could not. Very disappointed Page 1 of 18 |<< 1 2 3 4 5 6 7 8 9 10 → >|