Reviewed : 04/29/2026

Comment : I broke down for the 2nd time in a few days during a long business trip from MT to KY to PA. I was towed to this place with AAA as the recommended repair shop. The man at the counter wasn’t very inviting so I was a little worried but he must have just had a long day! They got me looked at first thing in the morning. There was great communication and work. The rate was reasonable and I was back on the road by lunch time. Very grateful, definitely recommend .

Reviewed : 04/23/2026

Comment : My headlights needed replaced and I wanted brighter lights. The cover over them was in terrible condition! They ordered for me what I wanted and got them for a good price. I can’t get over how beautiful my headlights are now and how well we can see in the dark when driving now! I’m thankful for the excellent service I received from Steve and Stacy’s Servicecenter and highly recommend them. I will definitely be a return customer.

Reviewed : 04/16/2026

Comment : Great service, good people

Reviewed : 04/15/2026

Comment : I called and told them I was having overheating issues and described what it was doing and that we had just replaced the thermostat, they tell me to take it today and I did. I left it with them, told them it could possibly be the fans as an issue and they called the first time and said that they needed to replace the thermostat that we had just replaced, said the fans was working, checked for leaks and other issues and didn't see any other issues so told is that they had to replace the thermostat and it would cost $366. Fine if it fixes my issue I'd be more than happy to pay that but then after they had put the thermostat in, they called to say my fans now wasn't kicking on and it would cost me over 1200. We are barely surviving as it is so we told them we would figure that out ourselves we couldn't come up with that all at once. They told us to come get the car but made us pay 366 for the thermostat that didn't need changed to begin with and we told them that. I'll never go there again. I don't have money to throw away like that. All I wanted was my problem to be diagnosed and solved or atleast diagnosed so I knew what to fix but they couldn't do that and changed something that had just been changed and charged us for that. I'm looking into civil suits or whatever and whoever I need to because that wasn't right.

Reviewed : 04/11/2026

Comment : I am from out of town and my car battery died on the highway. I called Steve and Stacy?s a couple hours before closing time to try to figure out what was going on. Not only did their employees stay past closing time to help get my family and I back on the road, but Frances and the whole team showed my family so much grace and kindness, from helping to keep my children entertained in the shop to explaining every decision they made on my car. What a wonderful and generous family establishment!

Reviewed : 04/11/2026

Comment : Repair was completed quickly and they even provided a ride to my house while they did the work!

Reviewed : 04/10/2026

Comment : Husband went in to see if they had a specific bolt for our brake caliber. Don't know who he talked to but got some attitude. Asked stupid questions like we wouldn't have tried advanced or auto zone first. These people acted like they were too good for us. We are west Virginians, treat us like you want to be treated. Instead of asking us stupid questions, he could've said no. Asked if we tried a dealership, well that is last resort part. Don't go to people like this, they let the business go to their head.

Reviewed : 04/09/2026

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Reviewed : 04/09/2026

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Reviewed : 04/09/2026

Comment : Steve & Stacy?s is THE BEST! Always quick service, great communication, top-notch professionals every time!