Reviewed : 09/01/2024

Comment : Star Lake Ford had an amazing Toyota Tundra longbed truck available on their website. I m in south central Alaska and usually opportunities for acting fast on deals in the lower 48 is hard to do for Alaskans. However, Drew and the staff made it a breeze. They offered a fair price and allowed me lots of flexibility to come down after placing a reasonable deposit. There was some nerves flying from Alaska to Pittsburg in regards to any surprises when I arrived. I was pleasantly surprised to see the truck was exactly as advertised and met every expectation, including completing a 4,000 mile road trip back to Alaska without any issues. Buying my truck and my dealer experience should be what we expect when doing ethical and straight forward deals. I appreciate the integrity and great service from Drew and the Star Lake team. This could have a been a huge waste of time but it was a great experience with professionals. Thanks for your integrity and providing this customer with a great experience!!!

Reviewed : 08/25/2024

Comment : I'm a 55 year old DIE HARD Chevrolet guy..... I needed a new truck and your salesman converted me. He made a deal for me that was unparalleled. I can't thank everyone there enough. EVERYONE was smiling and welcoming. I will definitely do business there again! (I will also pass this hidden gem of a dealership off to anyone I can)Thanks Again!Gene GirauloI'm a 55 year old DIE HARD Chevrolet guy..... I needed a new truck and your salesman converted me. He made a deal for me that was unparalleled. I can't thank everyone there enough. EVERYONE was smiling and welcoming. I will definitely do ???More

Reviewed : 08/18/2024

Comment : I found the exact truck that I wanted on the website and I came in from Baltimore to pick up the car. My salesperson, Drew, was amazing. He responded quickly and efficiently to all my questions and made the long distance purchase simple. I took care of all the paperwork and just had to show up and sign a few documents to get my truck--they even picked me up and brought me to the dealership. I would totally work with this dealership again to purchase a car.I found the exact truck that I wanted on the website and I came in from Baltimore to pick up the car. My salesperson, Drew, was amazing. He responded quickly and efficiently to all my questions and made the long distance purchase simple. I ???More

Reviewed : 08/18/2024

Comment : Drew and Eric were professional, courteous and went above and beyond my expectations. Drew was prompt and knowledgeable in responding to my questions. Couldn???t have asked for a better car buying experience!

Reviewed : 08/11/2024

Comment : Drew was a kind and patient sales person. No pushing, informed and the car is well detailed. Thank you

Reviewed : 08/08/2024

Comment : Thank You Drew for working with us buying our used car today. The dealership was very customer oriented and the car was thoroughly checked over and in great shape. They seem to want to sell only good, safe dependable cars. The finance manager Sarah was great with our financing, extended warranty and helping us meet our budget. Great buying experience and I would highly recommend Star Lake Ford.

Reviewed : 08/06/2024

Comment : Drew did a Great Job from start to end of the Sale, a Young Millennial that knows how to provide the Highest Levels of Sales Support for an OG like Me !! Well done Drew Your Future is bright because you know how to treat the Customer, normally don t waste time with reviews but Drew has earned this review !!

Reviewed : 08/06/2024

Comment : My wife and I visited Starlake Ford to purchase another vehicle. We found a nice one that suited our needs and Drew got the keys for us to test drive it. We liked it and went inside to see what kind of payment I could get on it. Drew went to check out some options and came back with an offer that was a little higher than we wanted. He then said let me check out some other options and see what I can get for you. He then came back with a plan that was below what I expected. Drew really worked with us to get us the deal we wanted. Thank You Drew. I also have to say that the finance manager Sarah went above and beyond helping us with paperwork, providing us with an extended warranty and even getting changes to our auto insurance done for us. Thank You Sarah. Overall it was a very good experience and we will definitely visit Starlake Ford again. Drew and Sarah went above and beyond to meet our needs.

Reviewed : 08/01/2024

Comment :

Reviewed : 07/26/2024

Comment : What a great experience. Found this beauty on fb marketplace and Drew handled the rest. Traveling 6 hours to buy a car could be stressful but Drew and the Star Lake Ford team made it so easy. Thank you Drew, Sara and Mr. RC Cola.