Reviewed : 03/30/2026

Comment : Even though it was busy, they did keep me up with what was going on. I appreciated the man that helped me and my car runs great.

Reviewed : 03/23/2026

Comment : I always have a great experience when I bring my car here. Any problems I have ever had have been of my own making. I would highly recommend this service department to any and everyone!

Reviewed : 03/23/2026

Comment : Always satisfied with Tound Rock Kia service. Especially service agent Arturo's communication on service progress.

Reviewed : 03/19/2026

Comment : The dealership never looked at my car but only recommended what is required based on mileage. So that did not happen because they tried to run me up over 8K.

Reviewed : 02/25/2026

Comment : Only problem we had was the value of our trade in but all the dealers were about the same. Thanks to CarMax we got what it was worth! Jason and Niles are top notch sales professionals and they made the process almost enjoyable! (Buying a new vehicle is seldom enjoyable!). Karen in finance is also superb! And Jonathan in service deserves a shout out as well!

Reviewed : 02/14/2026

Comment : Jaime and Zack were excellent. They listened to my concerns and made sure that they were addressed correctly, and the problem with my vehicle was found and corrected.

Reviewed : 02/11/2026

Comment : You explained all of the service options to my son, John. You encouraged him to choose the optima options for my car.

Reviewed : 02/09/2026

Comment : Told me things were done on my multiple point inspection. Found out they weren't and this not the 1st this has happened here. Unfortunately I have a maintenance package. Probably eat the rest of maintenance package and not take there anymore!!

Reviewed : 02/05/2026

Comment : Cost estimates were shared and approved by me before the service was performed. Very comfortable waiting area. At the end I paid less than the initial estimate. The staff is very professional.

Reviewed : 02/04/2026

Comment : I liked that it was a very thorough check of my vehicle and what was needed. I just didn't like how long it took but it was expected even with having an appointment.