Reviewed : 04/30/2026

Comment : The personnel I dealt with was friendly but I was a bit disappointed that, upon completion of service, I noticed my car had been washed but not vacuumed. Perhaps my expectation was excessive but with my other car, service includes washing AND vacuuming. Moreover, there were fingerprints left on the dashboard.

Reviewed : 04/16/2026

Comment : Very satisfied with South Bay Lexus. The processfrom scheduling to service and loaner carwas smooth, and I loved getting my car back clean. The staff were friendly and welcoming. I'll definitely return and plan to purchase my next Lexus here.

Reviewed : 02/08/2026

Comment : Excellent service rep Joven. Very patient with and extremely helpful. Explained every detail needed. Knowledgeable.

Reviewed : 02/04/2026

Comment : Exceptional service, knowledgeable teamwork. Lisette Figueroa is a definite asset at South Bay Lexus. She is always my go to person with my car needs.

Reviewed : 01/15/2026

Comment : Enrique the Internet manager he was very helpful when we test drove the car. The brakes were making a noise and he had this looked at by the mechanic. The problem was that with the rain caused the noise, there was no haggling and no hidden costs. We bought the car several days later. Enrique was a pleasure to work with.

Reviewed : 12/16/2025

Comment : excellent service!! friendly salesperson ,good explanation of vehicle price and additional expense on paperwork. will definitely recommend this dealer shop.

Reviewed : 11/18/2025

Comment : Very bad service, loaner not clean not new he make mistake in my invoice

Reviewed : 11/16/2025

Comment : On time. Professional. Know what they're doing.

Reviewed : 11/01/2025

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Reviewed : 11/01/2025

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