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Searched: Auto Repair - Smoketown Sunoco

AAA Approved Auto Repair Shop Reviews Approved

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Smoketown Sunoco

13495 Minnieville Road
Woodbridge, VA 22192

Tel: (703) 670-3323
Hours: M-F: 08:00 AM - 05:00 PM
Sat: 08:00 AM - 05:00 PM Sun: Closed


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1 Reviews

Woodbridge, VA

Comment : Claimed for inspection my brakes were worn just changed the the day before and no exhaust was was coming out of the muffle I checked it when it got home and there was exhaust coming out. don't im never going there again

1 Reviews

Woodbridge, VA

Comment : Genuinely the worst place I’ve dealt with and I’ve been here three times thinking it’d be different. It never is.
All I asked was to park my bike to the side while waiting for my inspection so I’m not just sitting on it for a whole hour. One guy said sure. Another immediately decided I was jumping the line. Had to explain myself over and over and they STILL kept muttering rude comments and talking trash behind my back.
I wasn’t about to argue with grown men acting like that, so I just left.
Three visits. Three bad experiences. These guys have zero chill and zero professionalism. Don’t waste your time

1 Reviews

Woodbridge, VA

Comment : came to your gas station today and waited for 4 hours. You told me it would only take 1 hour, but my car was not fixed. Also, the staff were very rude and unprofessional. This is not acceptable. I will not come back again

1 Reviews

Woodbridge, VA

Comment : Helpful but very rude

1 Reviews

Woodbridge, VA

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.

1 Reviews

Woodbridge, VA

Comment :

1 Reviews

Woodbridge, VA

Comment : Very poor customer service. I asked about the freeze leaks and mentioned that they seemed expensive. After that, I said it was okay and that I just wanted to save time. However, the employee responded by saying, ?We are expensive, and I?m not going to do it for you.? I felt the response was too personal and not professional. Customer service should remain respectful and focused on helping the customer.

1 Reviews

Woodbridge, VA

Comment :

1 Reviews

Woodbridge, VA

Comment : Don?t waste your time and money on this gas station. Bad experience

1 Reviews

Woodbridge, VA

Comment : I came here for a vehicle inspection and was failed for ?foggy headlights,? which clearly was not the real issue. I was told they could fix it for $90, but right as the service was about to start, the inspector changed it to $90 per headlight.

I declined and took my car elsewhere, where the headlights were cleaned for $45 total with no issues.

When I returned today for the inspection, I waited over an hour despite only two cars being ahead of me. On top of that, the inspector was extremely rude and unprofessional. I was actually yelled at for opening the door, which is completely unacceptable.

Between the misleading pricing, long wait times, and disrespectful behavior, I would not recommend this place.

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