inner page
Searched: Auto Repair - Smoketown Sunoco

AAA Approved Auto Repair Shop Reviews Approved

shadow

Smoketown Sunoco

13495 Minnieville Road
Woodbridge, VA 22192

Tel: (703) 670-3323
Hours: M-F: 08:00 AM - 05:00 PM
Sat: 08:00 AM - 05:00 PM Sun: Closed


shadow

Reviews Sort Reviews by: Date » or Rating »

Page 1 of  19
|<< 1 2 3 4 5 6 7 8 9 10 >|

1 Reviews

Woodbridge, VA

Comment : W get out cars inspected at Smoketown Sunoco, I do most repair work myself (retired 88A), this is about the only honest inspection station in the Woodbridge area. I highly recommend. 5 Stars

1 Reviews

Woodbridge, VA

Comment :

1 Reviews

Woodbridge, VA

Comment : Thank you, Azim and your team of mechanics! They did major work on my 2018 Toyota Camry, replacing the transmission assembly. I knew you could take care of this too, as you've fixed my other cars previously. You are all professional, knowledgeable and kind. I felt valued and I appreciate the big effort that you and your team did to have my car running ASAP. You helped me save money, as I did not have to purchase a new vehicle. And, as always, your work comes with a generous warranty. I appreciate your availability to discuss the status of the repair of my vehicle and your follow up after I received my car back. Thank you again to Azim, Jose and the rest of mechanics. My car runs smooth again. I am so glad you were my choice. You fixed my car for less than what the dealership cuoted. KUDOS for a job well done!

1 Reviews

Woodbridge, VA

Comment : They are always putting there best effort for service They go above and beyond I'm so grateful

1 Reviews

Woodbridge, VA

Comment : Nice garage. Some of the best prices for gas. 6 cent discount for paying cash. Plenty of pumps. Never have to wait. Popular for annual safety inspections. Get there early. I'm only there for gas so I have no interaction with staff.

1 Reviews

Woodbridge, VA

Comment :

1 Reviews

Woodbridge, VA

Comment : I wish I could give zero stars. This place and it's service (or lack thereof) is absolutely horrible since it went under new ownership. We will never go back. We really miss Mr. Mo and Mr. Hamid and their wonder service.

1 Reviews

Woodbridge, VA

Comment : Do NOT come to this shop. I came in for a simple VA safety inspection, and the inspector claimed I failed due to three bulbs being out. I am almost certain they were working when I arrived. He immediately tried to charge me $20 per bulb ($60 total) on top of the $20 inspection fee. As a woman with small children with me, the entire interaction felt like he assumed I wouldn't know any better. I was simply trying to get this done for my husband--who is a mechanic at a local dealership--because the inspector here hadn't been in all week. Big mistake. The Sunoco inspector absolutely tried to take advantage of the situation. When I politely declined the repairs, he got annoyed and dismissive. I told him my husband would fix the lights and I'd bring the car back. He said "okay," placed the rejection sticker, and told me I had 15 days. The next day (Sunday, 11/23 at 12:30pm) I came back with my husband. The tech there told us the inspector wasn't in and that they were "closed," even though their posted hours and their sign said open until 2pm. He was extremely rude and even yelled at us. Monday (11/24) my husband went back again--literally just needing the sticker. Suddenly the inspector says he charges a $1 "reinspection fee" and an extra $0.50 for using a credit card. ...Seriously? The staff--from the cashier to the inspectors--were rude, confrontational, and completely unprofessional the entire time. They even tried to belittle my husband, saying: "Why do you have your wife bring the car here if you're a mechanic?" Not only is that inappropriate, but it's none of their business. I was simply trying to help. And yes, the stereotype about shops taking advantage of women sadly felt very true here. For the record: Virginia law states that the first re-inspection within 15 days at the same shop is free. Only after that can a shop charge $1 for reinspection. This shop does not follow best practices and clearly counts on customers not knowing the law. Bottom line: The behavior here was unprofessional, rude, and felt intentionally misleading. I would not recommend this shop to anyone.

1 Reviews

Woodbridge, VA


The next day (Sunday, 11/23 at 12:30pm) I came back with my husband. The tech there told us the inspector wasn't in and that they were "closed," even though their posted hours and their sign said open until 2pm. He was extremely rude and even yelled at us.

Monday (11/24) my husband went back again--literally just needing the sticker. Suddenly the inspector says he charges a $1 "reinspection fee" and an extra $0.50 for using a credit card.
...Seriously?

The staff--from the cashier to the inspectors--were rude, confrontational, and completely unprofessional the entire time. They even tried to belittle my husband, saying: "Why do you have your wife bring the car here if you're a mechanic?" Not only is that inappropriate, but it's none of their business. I was simply trying to help.

And yes, the stereotype about shops taking advantage of women sadly felt very true here.

For the record:
Virginia law states that the first re-inspection within 15 days at the same shop is free. Only after that can a shop charge $1 for reinspection. This shop does not follow best practices and clearly counts on customers not knowing the law.

Bottom line:
The behavior here was unprofessional, rude, and felt intentionally misleading. I would not recommend this shop to anyone.'>

Comment : Do NOT come to this shop. I came in for a simple VA safety inspection, and the inspector claimed I failed due to three bulbs being out. I am almost certain they were working when I arrived. He immediately tried to charge me $20 per bulb ($60 total) on top of the $20 inspection fee.

As a woman with small children with me, the entire interaction felt like he assumed I wouldn't know any better. I was simply trying to get this done for my husband--who is a mechanic at a local dealership--because the inspector here hadn't been in all week. Big mistake. The Sunoco inspector absolutely tried to take advantage of the situation. When I politely declined the repairs, he got annoyed and dismissive. I told him my husband would fix the lights and I'd bring the car back. He said "okay," placed the rejection sticker, and told me I had 15 days.

The next day (Sunday, 11/23 at 12:30pm) I came back with my husband. The tech there told us the inspector wasn't in and that they were "closed," even though their posted hours and their sign said open until 2pm. He was extremely rude and even yelled at us.

Monday (11/24) my husband went back again--literally just needing the sticker. Suddenly the inspector says he charges a $1 "reinspection fee" and an extra $0.50 for using a credit card.
...Seriously?

The staff--from the cashier to the inspectors--were rude, confrontational, and completely unprofessional the entire time. They even tried to belittle my husband, saying: "Why do you have your wife bring the car here if you're a mechanic?" Not only is that inappropriate, but it's none of their business. I was simply trying to help.

And yes, the stereotype about shops taking advantage of women sadly felt very true here.

For the record:
Virginia law states that the first re-inspection within 15 days at the same shop is free. Only after that can a shop charge $1 for reinspection. This shop does not follow best practices and clearly counts on customers not knowing the law.

Bottom line:
The behavior here was unprofessional, rude, and felt intentionally misleading. I would not recommend this shop to anyone.

1 Reviews

Woodbridge, VA

Comment : This shop is extremely unprofessional. We dropped off our car for an oil change and returned two hours later to find the car wasn't even on the property. Minutes later, we saw an employee driving it in from the road. When we asked why someone was taking our car off the lot, the manager became defensive and actually yelled at us. Later, a second manager admitted the employee had taken our car to run a personal errand to Home Depot, which is completely unacceptable. They tried offering a free oil change, but we refused and got a refund. The second manager tried to justify saying it was an "honest mistake" and that they do this all the time and showed no remorse. Avoid this place--they will use your car without permission! Extremely unprofessional

Page 1 of  19
|<< 1 2 3 4 5 6 7 8 9 10 >|