Reviewed : 12/13/2025

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Reviewed : 12/10/2025

Comment : Went for a key recall on a Camaro. Sat in the waiting room for well over an hour for them to tell me they didn't order the right key. All I literally needed was a new key. The mechanic told me how to swap a key out on my key chain so I don't have to sit so long next time. Everybody was polite and professional but common sense was not common.

Reviewed : 11/25/2025

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Reviewed : 11/12/2025

Comment : Did great job fixing truck after hitting deer. Worked well with insurance company getting what I needed done. Paint work looks great. People are very friendly and helpful. I would recommend to anyone.

Reviewed : 11/07/2025

Comment : Terrible job on time 2 weeks and truck still isn't done and this place is recommended for body work Terrible job and estimate people do their job half way ridiculous to deal with

Reviewed : 10/28/2025

Comment : We recently purchased our new 2026 Chevrolet Suburban from Smith Chevrolet, and the entire experience was outstanding from start to finish. The team was friendly, helpful, honest, and courteous — a refreshing change from the typical high-pressure sales environment you often find elsewhere.
Everyone we interacted with took the time to answer our questions and make sure we felt completely comfortable with our purchase. The dealership itself was clean, organized, and very welcoming, which made the whole process even more enjoyable.
We truly appreciate the professionalism and genuine care shown by the staff. If you’re looking for a great buying experience and a dealership you can trust, Smith Chevrolet is the place to go!

Reviewed : 10/20/2025

Comment : Travelling south for Bridge Day in West Virginia, over 400 miles from home, Friday afternoon about 4 P.M.

Truck started "missing", running rough and throwing various codes including "service emissions" and "164 miles until speed limited to 65" errors.

Drove immediately to the closest Chevrolet dealer, Smith Chevrolet in Gallipolis, Ohio.

Talked to Travis in the service department, he brought Ben (diesel technician) into the conversation. Both were very confident on what the problem might be and they immediately checked to see if they had the parts, they did.

Now it is about 45 minutes till closing on Friday and the are not open on Saturday or Sunday.

They got my truck in immediately and diagnosed the issue. During this time, the technician offered to work late to get me back on the road.

Long story somewhat short, they treated me like family even though they knew I was a transient customer with little likelihood of repeat business.

They got me back on the road in 1.5 hours, staying late to do so.

I cannot thank them enough for saving the weekend for Chris and I, and our son Steve.

800+ miles later, truck is still running fine, thank you so much!

Tom&Chris

Reviewed : 10/19/2025

Comment : Great place to buy a vehicle, they are not going to bug you, push you or pressure you into anything. Was the best experience I’ve had purchasing a vehicle!

Reviewed : 07/27/2025

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Reviewed : 06/28/2025

Comment : Great people to deal with