Reviewed : 06/18/2025

Comment : My daughter bought a brand new Buick Envision on New Year’s Eve of 2024. The car barely has 2,000 miles on it. In April, it started acting strange when she tried to accelerate, so we took it in in May to be worked on since it’s under warranty. The service department had never seen anything like this problem, but after diagnosing it as a problem with the torque converter, which she was told he had never seen this issue before, they ordered the part which would be backordered and they couldn’t tell how long it would be. The part came in after a week BUT, then they said they needed a new seal and it was backordered, after 3 weeks, the seal came in and she was told by another person working in the service department that it would be done in a couple days. We waited a couple days and called, and now we are waiting for another seal that wasn’t mentioned before by anyone. They have had this BRAND NEW car for over a month and she has been getting rides from friends and family to work everyday and back and now it appears she is going to be waiting another 3 weeks for the other seal. She has asked about a loaner 3 times, only to be told that she was number 12, 8, and 4 on the waiting list. Meanwhile, she is paying insurance and a payment for a car she hasn’t had in almost a month. A BRAND NEW CAR WITH 2,000 MILES ON IT!! I have told her to start looking for an attorney to represent her regarding the lemon laws. Don’t buy from this dealership and expect WARRANTY work to be done in a timely manner!!! Better yet, go somewhere else and buy a car from a dealer who will stand behind their cars and try to help their customers cope with the fact that apparently they will be waiting for parts for a long time by providing a loaner!!!!

Reviewed : 06/11/2025

Comment : This service department always goes above and beyond to help and make sure you are taken care of. Ryan has been very kind and dependable, figuring out the problem and taking care of my car.

Reviewed : 06/10/2025

Comment : Beware of this scam dealership. Tried to buy a car from them online. After negotiating and we finally agreed on a price. They sent me an offer via text message and I accepted that offer in less than 24 hours. After waiting a few hours for them to respond they finally texted me back saying oh now they had someone else coming to look at the car and they would let me know if it sold. Now I'm under the impression you made me an offer and I accepted now you want to try to sell it to someone else. They told me that they would still sell it to me but now it would be for full asking price. So if you're like me and looking to buy a car to have shipped just steer clear of this dealership they like to play games and scam you after making an offer.

Reviewed : 05/28/2025

Comment : Andrew went above and beyond!!
Didn't care for any of the envistas they had on the lot, so he found 1 at a different dealer out of state and brought it there!
I bought the car...they made it really simple and quick!!
Nothing but high quality service!!!

Reviewed : 05/26/2025

Comment : Mooney that Buick ain’t taking that much of a weight limit

Reviewed : 05/15/2025

Comment :

Reviewed : 05/14/2025

Comment : This dealership frauded me by providing an inaccurate Carfax. They apparently "made it right" with my cosigner without ever consulting me. When I gave them to the opportunity to "make it right" with me as well, they declined. They will be hearing from my lawyer. They can't be trusted!

Reviewed : 05/12/2025

Comment : Great place, good people, fast and easy process. 100% will buy again from skyway.

Reviewed : 05/08/2025

Comment : I would strongly advise anyone to avoid this place at all costs. My experience was beyond disappointing—filled with deception and complete lack of transparency. They told me what I wanted to hear just to get door. When I chose to walk away from the deal due to their dishonesty, they completely stopped responding. This was, without a doubt, the worst car-buying experience I’ve ever had. I’ve never felt so misled and disrespected by a business.

Reviewed : 05/05/2025

Comment : My experience with Skyway Buick was beyond five stars. Tony Islay was a phenomenal salesman. Every bit of my transaction was done over the phone, text or email. I live about 300 miles away and he was a fantastic salesman. From Start 2 Finish this dealership was phenomenal. I highly recommend anyone that wants Five star experience, give these guys a shot.