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AAA Approved Auto Repair Shop Reviews Approved

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Shepherd Automotive

7210 Broadway Extension Service Rd.
Oklahoma City, OK 73116

Tel: (405) 843-8500
Hours: M-F: 08:00 AM - 06:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Oklahoma City, OK

Comment : Shepherd Automotive was recommended by someone I highly trust & was in need of a quick fix/repair - they DID NOT DISAPPOINT - the feel of mom/pop shop but expertise of dealership services/names - they will have my patronage from now on for all services on my car - I am so thankful to have found them.

1 Reviews

Oklahoma City, OK

Comment : These guys are really organized and very responsive and good at communicating all the issues. Not only did they fix my major issue, but we were able to catch a few things that were inexpensive and going to extend the life of my vehicle to get them taken care of early. I love my old truck and I m excited to get a lot of miles out of it. I d highly recommend these guys.These guys are really organized and very responsive and good at communicating all the issues. Not only did they fix my major issue, but we were able to catch a few things that were inexpensive and going to extend the life of my vehicle to More

1 Reviews

Oklahoma City, OK

Comment : Great friendly service and answered all of our questions. The personalized Thank you note in the mail was a nice touch. Rare to find good customer service these days

1 Reviews

Oklahoma City, OK

Comment : Great service, got the problem figured out! Easy to work with, would definitely recommend!

1 Reviews

Oklahoma City, OK

Comment : Way too expensive.

1 Reviews

Oklahoma City, OK

Comment :

1 Reviews

Oklahoma City, OK

Comment : Great work. Mechanic fixed my truck for a quarter of the price that was projected from another shop.

1 Reviews

Oklahoma City, OK

Comment : Great Customer Service and Rapid Response!

1 Reviews

Oklahoma City, OK

Comment : I am the owner of another local shop here in OKC. These guys have always been good to work with. They have gotten us out of a couple jams over the years when we didn't have a vehicle specific tool and we have only seen good work from them. It is nice to have other shops in town that we know does great work.

1 Reviews

Oklahoma City, OK

Comment : Just got off the phone with some kid. Very painful and difficult conversation. I just wanted to get a rough estimate for an engine swap on my jeep. I've already priced the remanufactured engine I want and from an exact company and he argued that they only supply the engines. I told him I wanted a specific remanufacturing company that I trust. He argued. Tried to get him back on track several times during the phone call.We get caught in a stalemate when he said they had to run a diagnostic. I told him I've already paid for two, from two different places and it's printed out and they say the same thing. Engine swap. Heads are bad. Just give me a rough estimate. He said he couldn't without doing a diagnostic again, too many variables, blah blah and wants to charge me for what two other reputable shops confirmed. Like I get you are use to talking to people that don't know a damn thing about mechanics, but this felt more like imposing strict rules on a customer that knows what they want and is just calling around shops to get it. I'm not paying for another diagnostic. Save us both some time and read my other diagnostics. Too many variables? All the variables are in the bad engine getting pulled out to be replaced. It's pretty straight forward.If you can't give someone a rough estimate for an idea on shop labor like other shops I called have, why are you in business? Fire the argumentive guy answering your phone. He just ran off a potential customer.Update:I did find a shop to use. Fleet. They gave me a rough estimate for an engine replacement.So did 3 other shops. I've had three diagnostic tests done over the past 2 weeks. I know exactly what I want done and I'd be happy to take my own aftermarket bumper off to eliminate 'unforseen variables.' It's customer service, and your shop is the only one today that didn't offer any.Just got off the phone with some kid. Very painful and difficult conversation. I just wanted to get a rough estimate for an engine swap on my jeep. I've already priced the remanufactured engine I want and from an exact company and he argued ???More

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