Reviewed : 08/13/2025

Comment : They are very helpful and when they change your oil they rotate your tires for free

Reviewed : 07/22/2025

Comment : 4.3 rating on Google should be much higher 4.5 at least!
Tyler and Tiffany and the technician staff did an excellent job for me and my 2009 pickup back up and runnin great. They promptly got my vehicle in the shop, properly diagnosed the issue with my vehicle, ordered the OEM part, installed it and then road tested it. All on the same day. It was my pleasure, thank you Shenandoah Auto!!

Reviewed : 04/21/2025

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Reviewed : 04/17/2025

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Reviewed : 04/17/2025

Comment : Would recommend to my worst enemy.

This shop charged me $95 for a diagnostic (they originally quoted me $150 plus $12 in shop fees) for a 2007 Honda Civic. Funny how I was able to get a $70 discount. Dishonest people—they’ll quote you an outrageously high number, then say they can “work with you on the price.” Hey, at least when they charge you an extra $400 for a basic repair, you get a complimentary $20 Uber. 🤣 What a total joke. I’m never coming back to this place as long as I live. I recommend anyone who reads this steers clear.

Reviewed : 02/28/2025

Comment : If I could give them no star I would! One star is already too much!Since AAA took over this place has went downhill and is ridiculous!The way the staff is treated is horrendous!!! Never in my life have I experience something like this place! Before they took over this was a family like business, very welcoming and professional and a place I would take my car to any day. Now, I would just run far away! Horrible company!!!If I could give them no star I would! One star is already too much!Since AAA took over this place has went downhill and is ridiculous!The way the staff is treated is horrendous!!! Never in my life have I experience More

Reviewed : 01/07/2025

Comment : Absolutely wonderful to experience, the staff is incredibly helpful and I will be back!

Reviewed : 12/06/2024

Comment : Amazing team and super responsive!

Reviewed : 10/29/2024

Comment : Totally disrespectful, dishonest place to ever go to. It doesn't take 3 females to work in a small office, but I guess it does here since they can't keep track of all the lies. They pulled my truck into the shop and turned around and moved it back out just to work on someone else's vehicle and said I would have to wait for another week. I DON'T THINK SOTotally disrespectful, dishonest place to ever go to. It doesn't take 3 females to work in a small office, but I guess it does here since they can't keep track of all the lies. They pulled my truck into the shop and turned around and moved ???More

Reviewed : 05/29/2024

Comment : Respectful, attentive, and thorough. Twice I've taken two different vehicles to Shenandoah Automative (a 2017 Silverado and a 2020 Pilot) with issues that other automotive service centers "couldn't replicate." The techs at Shenandoah Automotive listened to my description of the problem and conferred with a network of other techs to which they are connected and diagnosed and fixed the issues. There may be other outstanding automotive service centers in Harrisonburg or the Shenandoah Valley, but it will be a long time before I find out who they are. I'm sticking with Shenandoah Automative.