AAA Approved Auto Repair Shop Reviews Santos Tire & Auto Repair, LLC 3939 PIONEER RD BALCH SPRINGS, TX 75180 Tel: (972) 557-7155 Hours: M-F: 09:00:00 AM - 06:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 15 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Jacole robinson BALCH SPRINGS, TX Reviewed : 04/24/2025 Comment : 1 Reviews Tammeshin BALCH SPRINGS, TX Reviewed : 04/21/2025 Comment : Where do I begin? This shop is an excellent example of what not to do! Inefficient, no communication, and slow as molasses. They have had my car for 4 weeks and in that time, not one call from the shop. I did the calling. This is not how a service business should ever be ran. You call the customer. You provide updates and an expected time frame when work will be completed. If you don't love what you do and/or don't have the capacity to do the work, stop taking cars. The unbelievable part is this was a simple alternator repair, smdh. Never again. 1 Reviews Esteban marquez BALCH SPRINGS, TX Reviewed : 03/24/2025 Comment : Mechanic with poor professional ethics, they repair something and break something else and they are not responsible for their work, they take too long... the price always ends up being more expensive than agreed... 1 Reviews Juan carlos arellano BALCH SPRINGS, TX Reviewed : 02/19/2025 Comment : Proud to have found this great service auto shop ! 1 Reviews Lilliana black BALCH SPRINGS, TX Reviewed : 02/18/2025 Comment : 1 Reviews Lashanda ball BALCH SPRINGS, TX Reviewed : 01/27/2025 Comment : 1 Reviews Tena tate BALCH SPRINGS, TX Reviewed : 01/12/2025 Comment : Took my son's car for an oil pan gasket. They called and said 2 other gaskets needed changed, we agreed. Was almost $1300 worth of work we paid for. My son picked up the car and it's a chevy sonic so doesn't have a temperature gauge on it, so it will overheat before the dummy light comes on, then it's too late. The mechanic Alonso did not clamp down the coolant hose so it blew off and stranded my son and his girlfriend who were on their way to the hospital in Grapevine to see me and bring my bag as I had just had a shoulder replacement and was staying over in the hospital. The engine is done and the turbo is done, but of course this punk mechanic who is so rude and tries to talk down to both my son and I that we don't have any idea what we are talking about, says we don't know that the car didn't have a coolant leak as we fixed the oil leak. As much as it is leaking we would have had never gotten the car to them to even fix the oil leak! He had the nerve to give us a quote to fix the coolant leak, radiator needs changed and coolant fan and coolant and he wants $1748.00. So you screwed us and caused more damage and now my son can't drive his car and because it overheated, it has damaged the engine and the turbo! Of course we can't get the owner or whoever is in charge to call either one of us. They have no intention of fixing this Alonso mistake and they are blaming it on my son. I would never take a vehicle to them because I think it was done on purpose because my son looks young and I am a woman and they took advantage and thought we would pay to fix his mistakes! Not happening! But I will be sure to blast the shady work they do and they don't fix your vehicle, they break it more and no one honors the work. Now I have to buy my son another car so he can have a job and get back and forth because I work 2 jobs! I've just had 2 major surgeries in 9 weeks and they screwed up my son's car! It really angers me. I'm sorry the owners wife has cancer and he has supposedly trusted someone else to manage the business, but no one has called us and it's just wrong how people take advantage of you! Inwas recommended to this place and this is how tney now treat their customers! I would stay far away from them!!!!Took my son's car for an oil pan gasket. They called and said 2 other gaskets needed changed, we agreed. Was almost $1300 worth of work we paid for. My son picked up the car and it's a chevy sonic so doesn't have a temperature gauge on it, More 1 Reviews Ray b smith BALCH SPRINGS, TX Reviewed : 12/19/2024 Comment : I brought my 1996 Chevy 1500 for a alignment they had it for 4 hours only to tell me that I needed Cambridge bolts, now I've got the bolts I brought it in at 11:00 am it's now 3:30 and they're still on it, not very good business 1 Reviews Cristine rodriguez BALCH SPRINGS, TX Reviewed : 12/10/2024 Comment : Very professional and nice. Service was fast. Definitely going back for all my oil changes 1 Reviews Patty aceves BALCH SPRINGS, TX Reviewed : 11/23/2024 Comment : Page 1 of 15 |<< 1 2 3 4 5 6 7 8 9 10 → >|