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AAA Approved Auto Repair Shop Reviews Approved

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Santa Barbara Nissan

425 S. Kellogg Ave.
Goleta, CA 931170000

Tel: (805) 967-1130
Hours: M-F: 07:30:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Goleta, CA

Comment : The service manager was honest and straightforward with me. My only disappointment was that after a long wait the Nissan Company still has not provided the required part needed to effect a repair. In addition, the manager gets no updates from the Company. The part just shows up whenever. I understand that it’s not an off the shelf part but is an expected ship date too much to expect.

1 Reviews

Goleta, CA

Comment :

1 Reviews

Goleta, CA

Comment : The service department is well managed. I am very happy with there response.

Comment : 100,000 service. besides normal lube and oil/filter change, replaced spark plugs and worn belt. or inspection system works great.

Comment : The are very professional and very knowledgeable, I definitely recommend them to my friends and family.

1 Reviews

Comment : Always great service! Especially Alex who is friendly, efficient and explains everything about what is needed.

Comment : I have used Nissan service for years and this is the first time that it felt like decades-past Jiffy Lube experiences. I felt services for my 25k mileage car were being suggested as needed with the full intent to sell extra services. Three were offered equally an additional $500. I approved of an alignment wanting to get the most life out of my tires. I expected to read that there was concerning wear since my last visit to warrant this recommendation, nothing noted. Has the service/business model changed to incentivize services by offering commission? I was called and told how long my additional service would take. I was dropped off early because I was in the area, and then waited an additional 30-45 minutes on top of the completion time given. That was annoying but easily ignored. The response I was given is that the weather set them back. My biggest annoyance is that I just recently recommended a young female buy from Nissan SB because I have loved all my Rogues but mostly because she would be safe from this exact situation and feeling. Females are magnets for predatory service sales. My unusual less-than-stellar review is all about the creepy feeling I had leaving your business.

Comment : Great work and done in a timely manner

1 Reviews

Comment : Great job. But the wait time was half an hour longer than normal.

1 Reviews

Comment : Always the same, polite, on time, done right.

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