Reviewed : 05/01/2026

Comment : Simone was outstanding as always! She made sure I got everything I needed for my oil change. Took care of my recalls. Highly recommend Sames Bastrop Ford!

Reviewed : 04/24/2026

Comment : Kevin the service tech was not communicative throughout the process refusing to leave detailed voicemails or utilize text/email like other dealerships or even techs here at Sames. On top of being condescending and rude.

Reviewed : 04/15/2026

Comment : I made the appointment online and when I showed up they were ready to take my vehicle in for repairs. Staff was very friendly and very professional. They did a great job and had my vehicle ready in just a few hours.

Reviewed : 04/09/2026

Comment : Everyone is so kind. Answered all questions. Always excellent service there. Their the only ones to service my vehicle.

Reviewed : 04/04/2026

Comment : Tried pick up and delivery service and was very pleased with this option. The service was as expected and the advisor was helpful. The only disappointment was the total cost of the service visit.

Reviewed : 03/28/2026

Comment : I was very please on the service of my F150. Really couldn't ask for better care, they get right on it and everything went better than expected.

Reviewed : 03/12/2026

Comment : I had a new level of confidence that I would be listened to with Kim the advisor. I was very satisfied with the service and quality of work done. However, the costs of diagnostics to just get an estimate is ridiculous.

Reviewed : 02/28/2026

Comment : Liz was patient and helpful, found a few great options and worked the numbers for me to drive home with a new certified car.

Reviewed : 02/16/2026

Comment : Friendly and courteous love the way they treat people service was awesome and the wait wasn't too long will definitely keep going back

Reviewed : 02/16/2026

Comment : Everybody did a great job at taking care of my car and it was very convenient. Five stars to mobile service.