Reviewed : 05/01/2026

Comment : Called service department to request a ecu update for my Volkswagen and service writer or someone from service I talked to said I need to take it to another dealership for my ecu update that they would not do it even though there is a technical service bulletin from Volkswagen to update it. Poor service! I will take it somewhere else and spend my money elsewhere.

Reviewed : 04/19/2026

Comment : Matt Coulter made trading in my old truck and getting my new one such an easy experience.

Reviewed : 04/15/2026

Comment : Brain Armstrong was great

Reviewed : 04/14/2026

Comment : Worked out a deal with these guys over the phone and drove two hours to get a Golf R. I was thinking, they'll add something when I get there knowing I am two hours from home, but nope, it was exactly what we agreed upon. These guys were awesome. From my sales rep Jose, through the finance process, probably the best car buying experience I have had. I would definitely make the two hour drive and buy a car from these guys again. Great deal on a great car.

Reviewed : 04/07/2026

Comment : Great team! Very responsive, professional. Shout out to Brian especially!

Reviewed : 03/16/2026

Comment : WOW what an experience! The salesman my husband and I worked with was Brian, and he was wonderful from start to finish. Great communication before, during, and after the process. Smooth, quick, purchase with no pressure to buy. We never felt awkward or uncomfortable even for a second. I LOVE my new Atlas! Go see Brian now!

Reviewed : 03/14/2026

Comment : extremely predatory and unprofessional to first time buyers. was truly disappointed with how they treated us, with returning customers in the family.

Reviewed : 03/10/2026

Comment : We recently purchased a car from Parker Holt at Royal Automotive in Vestavia Hills. Parker was very pleasant to deal with and full of knowledge. The price was very reasonable and no hidden fees like some other dealers. We would definitely buy another car from there again.

Reviewed : 03/09/2026

Comment : excellent service

Reviewed : 03/04/2026

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.