Reviewed : 06/21/2025

Comment : I always receive great service everything is explained to you and always done on time..I would recommend them to everyone!

Reviewed : 06/20/2025

Comment :

Reviewed : 06/13/2025

Comment : Work was done on time, and as promised. Everyone was very helpful and friendly. I would highly recommend Route 83 Auto Center to my family and friends.

Reviewed : 05/16/2025

Comment : They are always professional and the job gets done right the first time. The price for the job done is always fair, and they always tell me what's next so I can prepare for down the road. I totally recommend Route 83 Auto!

Reviewed : 04/30/2025

Comment : I received a tow from Route 83 Auto. Austin (tow manager) and Adam (driver) were both professional, communicated clearly, and arrived as promised. Additionally, Adam took great care of my vehicle. Thank you both. I will definitely keep you in mind should another need arise.

Reviewed : 04/28/2025

Comment : Recently had my car in to have my door fixed from an accident. Door looks and functions like nothing ever happened. I always have great service. Been using them for years.

Reviewed : 04/26/2025

Comment : At 6 pm tonight, one of your operators was attempting to unlock a car for a group of teens atvthe Big Y lot in Ellington. He was poorly treated by someone in the lot getting impatient as she was blocked in. All she needed to do was wait 2 lousy minutes. Unlocking a car with a slim jim takes alot of "feel" and you should not interupt the operator. She was rude, I yelled at her and your driver handled her rudeness with class and professionalism.

Tow truck operators are at our beck and call for when WE screw up (lock outs, accIdents) they deserve our respect. Know your driver was extremely professional. I would have tipped him if he was unlocking my vehicle.

Reviewed : 01/16/2025

Comment : This place will disappoint you. Office staff are rude especially Diane. If you question anything about what they are saying or charging about your vehicle they get defensive along with rude. My final straw with this company was when I was trying to get Extended warranty work done to my vehicle. They tried to charge me a $1000 out-of-pocket. The second I questioned it They get upset They become rude. And at last but not least they will tell you just come pick up your car and we don't want your business anymore. I'm so glad they said that to me because I went down the street Had the exact same job done under my warranty With no money out-of-pocket. Thanks for kicking me out Diane you just save me a $1000 LOLThis place will disappoint you. Office staff are rude especially Diane. If you question anything about what they are saying or charging about your vehicle they get defensive along with rude. My final straw with this company was when I was More

Reviewed : 01/07/2025

Comment : Have been going here the past 5 years. Throughout the years I've had good experiences and bad experiences. But the bad experiences are just getting tiresome and are costing me extra money. The office lady Diane comes across really rude sometimes. I'll no longer be going here which is disappointing I have to look around for another place I was hoping this place would be what I was hoping for.Update. I originally left three stars however in response to their reply I feel as though a one star is more sufficient considering they have no care or interest and responding to make the situation better they just want to respond in a way to make themselves look better. Considering that the situation they brought attention to in their reply actually had nothing to do with any of my complaints.Have been going here the past 5 years. Throughout the years I've had good experiences and bad experiences. But the bad experiences are just getting tiresome and are costing me extra money. The office lady Diane comes across really rude More

Reviewed : 12/16/2024

Comment : Needed my car towed yesterday and while AAA really gave me the run-around, Austin could not have been nicer or more sympathetic to my frustrations with the situation. A+ customer service & super friendly to chat with on my way to the tow destination - thanks again for going above & beyond!