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Searched: Auto Repair - Route 20 Auto Repair

AAA Approved Auto Repair Shop Reviews Approved

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Route 20 Auto Repair

3110 N Ridge Rd W
Ashtabula, OH 44004

Tel: (440) 998-0221
Hours: M-F: 08:00:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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Reviews Sort Reviews by: Date » or Rating »

Page 1 of  28
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1 Reviews

Ashtabula, OH

Comment : Awesome Team at Route 20! Have helped me through all my mechanical issues. They also offer recommendations without feeling pressured. It means a lot to have a place you can take your car and not feel like they are taking advantage of you.

1 Reviews

Ashtabula, OH

Comment : I had an incredible experience with Route 20 Auto Repair as a first-time customer. Tyler and his staff went above and beyond to help me with a recent auto dilemma. From the start, they treated me with honesty, professionalism, and genuine compassion. After carefully assessing my car, Tyler explained that fixing it wouldn’t be worth the cost. Even though there was no money to be made from me in that situation, he still took the time to walk me through my options and made sure I understood everything clearly.

What really impressed me was the level of technology Tyler uses in his shop—it’s truly next level, even above what many dealerships have available. The detail and precision of his diagnostics gave me full confidence that I was getting the right advice.

It’s rare these days to find a business that truly puts people before profit. In an era where so many places are just looking to upsell or meet a quota, Route 20 Auto Repair stands out as a refreshing example of integrity and care. I highly recommend them to anyone in need of trustworthy, reliable auto service. Thank you again Tyler and Staff!

1 Reviews

Ashtabula, OH

Comment :

1 Reviews

Ashtabula, OH

Comment : Great experience. Fixed my problem in no time. Great at keeping you updated. Explained everything so you understood. Highly recommend. Oh! The price was excellent. Treated you like family.

1 Reviews

Ashtabula, OH

Comment : Customer service is great. Called to make sure we were happy with the repair and if there were any questions.

1 Reviews

Ashtabula, OH

Comment : Put new tires on my car.
I have had twice in one month a nail I. My tire.
They let me drop my car off and pick up the same day both times.
Always helpful. Always friendly.

1 Reviews

Ashtabula, OH

Comment : Finally a reputable place to get your car fixed especially near home! What an awesome staff and even better prices on getting your car fixed. This is my second time coming to route 20 auto. I received front and back roaters and brakes, an oil change and a brake fluid change. They did an amazing job on those parts. They were quick with getting me back on the road in safer conditions. I can’t thank them enough for all the hard work , commitment and fast services each time! I truly recommend seeing Route 20 Auto for all your car needs.

1 Reviews

Ashtabula, OH

Comment : I’ve been coming here with my car for a couple of years now and they always take the best care of my old Honda! They send a very thorough and detailed inspection report with my oil change so I know what else may need to be done immediately or in the future. They will even take you back to show you yourself and include pictures in the inspection report. Guys that work there are all nice, honest and will help you anyway they can. If something needs done immediately, it is always done in a timely manner (usually same day if possible!). My car stays up to date on maintenance and I feel safe on the road. Not to mention the warranty on their parts is crazy good. Had to get my rotors replaced and it was at no cost since I had the parts warranty. Is it the cheapest shop? Maybe not, but the quality of service is unmatched. I trust their work and can appreciate a 3 yr warranty on parts. Not to mention good customer service is sadly rare these days. These guys make it as easy on you as they can! And the shop is pup friendly!! Highly recommend Route 20 Auto if you’re looking for a trustworthy shop to take care of you and your cars.

1 Reviews

Ashtabula, OH

Comment : I have been there twice both time the service has been great. I highly recommend you to go there and see for yourself!!

1 Reviews

Ashtabula, OH

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