Reviewed : 04/10/2026

Comment : Terrible customer service from start to finish. The staff was very impatient and seemed annoyed by simple questions. Instead of trying to help, they rushed through interactions and made me feel unwelcome. I had to repeat myself multiple times, and they still didn't listen carefully. There was no effort to solve my problem or provide clear answers. Overall, it was a frustrating and disappointing experience, and I would not recommend this place to anyone looking for respectful and helpful service.

Reviewed : 04/03/2026

Comment : So the driver arrives and first thing out his mouth was a curse word about how he hates vw because they dont have tow hitches in the front ok bro this is your job regardless , then proceeded to lift car and a hydraulic hose on tow truck popped, calls boss and they decided to switch out truck cool ,left puddle of hydraulic fluid on ground with no acknowledgement cool , delivered car to destination 30 min later cool, just shows how attitude can determine tip or no tip so I took the 20 dollar bill I had folded up in my pocket and put it back in my wallet !

Reviewed : 03/31/2026

Comment : A little pricey but at least all my things were still in my truck ??

Reviewed : 03/26/2026

Comment : I had a friend' s car with locked brakes blocking my driveway. AAA gave me the option of Rossnagles. The front office staff were friendly and helpful, the driver was prompt and was also friendly and knowledgeable!! I would not hesitate to use Rossnagle's in the future!!!

Reviewed : 03/13/2026

Comment : Tow driver was professional as was John but the front desk lady needs an attitude adjustment

Reviewed : 02/22/2026

Comment : Got linked with them through aaa. Honestly the quickest and most truthful on eta I?ve ever had a tow truck drive give me. I?m forgetting his name but top notch driver, secured the vehicle and dropped it off at my local mechanic. Great service!

Reviewed : 02/10/2026

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Reviewed : 01/30/2026

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Reviewed : 01/24/2026

Comment : I was stuck when my truck wouldn?t start. Holden came to tow me. Great guy. He knows what he?s doing. Took a bad situation and made light of it.

Reviewed : 01/21/2026

Comment : I had called Rossnagle?s in need on a tow for one of our company vehicles. The receptionist was extremely helpful & transparent. Service was excellent & would definitely recommend