Reviewed : 11/29/2024

Comment :

Reviewed : 11/09/2024

Comment : Only reason I chose this place is because they were recommended by my AAA agent. I called in prior days advising of this and that I knew I needed new front brakes. They told me to come in at 8am today to get them done. The man who greeted me acted like I was an annoyance- like he was doing me a favor. I discovered at pickup from a different man who checked me out that that person from this morning was the owner. They charged me 762.67 for front brakes and front rotors supposedely saying that the rotors were in need of being completely replaced. They didn't have the parts and took six hours to complete. This owner didn't offer me transportation to and from my home. They left my truck unlocked and a mug and cup that I had on the center compartment was strewn across the floor of the passenger seat. Go elsewhere.Only reason I chose this place is because they were recommended by my AAA agent. I called in prior days advising of this and that I knew I needed new front brakes. They told me to come in at 8am today to get them done. The man who greeted ???More

Reviewed : 08/04/2024

Comment : This place is phenomenal! Customer service is a 10+. My car broke down on the highway and I had it towed to their garage. They not only fixed it but I was able to leave it on their lot for 2 weeks until I was able to get it (I live in North Carolina) . I had contacted a car carrier broker and they sent someone to pick it up. Ridgeway Auto Center protected my vehicle and refused to let them take it because of all the red flags that the driver was sending up. For that I am very thankful. Thank you Ridgeway Auto for everything you did, and a special thank you to Adam and Charlie and any mechanics that fixed my car. All of you provided the best customer service and services that I have seen in many years. If I lived in the Winchester area you would definitely be my choice for a garage.

Reviewed : 05/09/2024

Comment :

Reviewed : 04/18/2024

Comment : I had work done with 2 different garages in Sterling and Leesburg for steering and suspension issues. Within months of each repair, certain issues came back with a vengeance. Both times, Ridgeway was able to get me in quickly & actually fix the problems correctly. Adam is great, communicative and as accommodating as possible. He helped me schedule the repairs so that it didn't interfere with home & work life. These guys are fast, have excellent rates, and get the work done RIGHT while offering guarantees/warranties so that even if something uncharacteristic and unforeseeable happens you're still covered. There is no other place I'd rather take my vehicle for repairs.

Reviewed : 03/26/2024

Comment : No more business with Ridgeway Auto. I thought they were genuine and educated enough to handle my cars. NOTE: This was my 2nd time service with them on 1 of my car out of 5. First one was just an oil change and tire alignment. My HUB CAP on the rim was broken but i thought it was my RIM thats broken and needs replacement. Guy(Adam i believe his name is) at Ridgeway Auto checked and said YES entire rim needs to be changed which will cost 200$+ each RIM including labor. Maybe he is not educated enough to work on tires. But when the car went to garage and the mechanic checked they would have definitely known for sure being in this business for long enough. I later went to Discount Tires to change the RIM on my car as they had the part and they were genuine enough to say that it was just the HUB CAP thats broken and not the actual rim as you can see in attached image. Good thing is i was lucky not to get this fixed from Ridgeway Auto where my total bill was estimated to be 350$+ as the RIM is expensive and difficult to get as per the guy on counter. BE AWARE of Ridgeway Auto Scam!!!!!!!

Reviewed : 01/25/2024

Comment : Great place for car repairs

Reviewed : 01/19/2024

Comment : Always great service here!

Reviewed : 01/08/2024

Comment : They are honest and transparent about the work done to the car. This was my first time service with them and i am definitely going back to them with all my care.

Reviewed : 12/28/2023

Comment : Professional, knowledgeable and honest auto shop!