Reviewed : 02/02/2026

Comment : Excellent service! If you need any service done, this is your place. You will not be disappointed!

Reviewed : 01/29/2026

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Reviewed : 01/26/2026

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Reviewed : 01/11/2026

Comment : Friendly, well known staff. Always ready to help. Never a long wait! Comfortable atmosphere and reasonable prices.

Reviewed : 12/25/2025

Comment : They were very professional from the beginning. Always keeping us informed and transparent about the pricing and service. They are AAA recommended and I felt very comfortable the entire time.

Reviewed : 12/17/2025

Comment : Fast response, Antonio was helpful, friendly, explained the problem. He is a real asset to Richie's
.

Reviewed : 12/12/2025

Comment : I recently had an extremely negative and frustrating experience with this repair shop. After being referred here by AAA, I was charged $902 for work that was never performed. When the vehicle was later inspected by another repair shop located about 30 miles down the road — after my car broke down again — they took photos, scanned the vehicle, and confirmed the same diagnostic codes that this shop was originally supposed to address. Their inspection showed clearly that none of the required repairs had been done. The only new part on the vehicle was a single spark plug.

In addition to the lack of actual service, the way I was treated made me feel discriminated against — both as a woman and as a white customer. The staff spoke confidently and reassuringly at first, but their actions did not match their promises. Despite their “good talk,” they failed to follow through with any of the work they claimed they would complete.

This situation is incredibly disappointing, especially since AAA recommended this business. I expected honesty, professionalism, and fair treatment, and instead received the opposite: incomplete work, misleading explanations, and a $902 bill for services that were never performed.

Given the evidence from the second repair shop and the fact that my vehicle failed due to the same unresolved issues, I am requesting a full investigation, a detailed explanation of the charges, and appropriate action to remedy this situation.

Reviewed : 11/15/2025

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Reviewed : 11/13/2025

Comment : It was roadside service, with AAA, and I was charged $89.00

Reviewed : 10/29/2025

Comment : Took care of me quick and professionally!!