Reviewed : 09/29/2025

Comment : My experience was a bad one. They didn’t repair my car and overcharged me for the so-called repair. When I called to complain, the manager gave me the run-around by not returning my calls for redress.

Reviewed : 09/11/2025

Comment : They did good work, but lacked professionalism the owner/manager was very rude didn't know how to talk to me from day 1 I was unsettled

Reviewed : 09/10/2025

Comment : I was extremely pleased and impressed by the operational excellence at Ritchie's Automotive. Their professionalism, knowledge, and customer care is second to none. They responded quickly to my needs and went beyond the call of duty to ensure my satisfaction.

Reviewed : 09/06/2025

Comment : I love how comfortable they make me feel. They always take great care of me and my vehicles. Marcus is great and I just Love Shawn. She got me in and out in great time.

Reviewed : 08/30/2025

Comment : I received a new battery. I am very confident my vehicle will start when I get into my SUV

Reviewed : 08/14/2025

Comment : Timely courteous service. Knowledgeable staff. Would recommend.

Reviewed : 07/30/2025

Comment :

Reviewed : 07/24/2025

Comment : My first time experience with Richie?s automotive was a good experience. Staff was knowledgeable, respectful, and professional. I was 250 miles away from my home when my truck broke down. They gave positive advice suggestions and was very helpful. I was very pleased and impressed with the quality of their service. I highly recommend using Richie?s. Kind regards, Dr. McNair

Reviewed : 07/19/2025

Comment : They were very quick and professional. Shawn was and always is great. Everyone was. I will definitely be going to them from now on

Reviewed : 07/19/2025

Comment : Extremely rude dispatcher. Called AAA on 7/19/2025 at 4:00 PM for towing service for our Ford hauling a camper trailer. They routed us to Richie's for service. Richie's refused to service us because we are roadtripping with our dog. That's fine and company policy is company policy. However, after talking to AAA again and informing them Richie's was refusing service, AAA messed up and routed us BACK to Richie's. Again, AAA's fault but we as customers have NO control over AAA. We tried to get a different company. When Richie's call us back, the towing person said they WOULD take us WITH the dog! Not a problem! We were excited-- already having waiting on the side of the road for 2 hour that finally someone would be coming to get us. Then, someone else from Richie's called us immediately after (the person from the beginning) to say that the dispatcher who had just called us was totally wrong and they would not be coming to get us. She was extremely short and rude with us as if we were the ones who made the mistake and as if we were the Richie's employee who agreed to service us. Utterly ridiculous. Said it was a liability issue to leave us on the side of the road when I asked if I can stay with the dog in the trailer while my mother rides in the towing vehicle.... but here we are now indefinitely on the side of the road? How is that any better? Beats me.