Reviewed : 01/24/2025

Comment : Morgan was pleasant, communicative, professional and especially I liked how she kept me informed about timing.

Reviewed : 01/23/2025

Comment : Greeted with a great experience from the moment I walked in the door. Tierney took the time to explain everything so I knew exactly what I was in for. Service was quick with a positive result.

Reviewed : 01/22/2025

Comment : I needed a new battery. Rich Ford Edgewood had 1. They put it in and I payed less then the original estimate. Problem solved.

Reviewed : 01/18/2025

Comment : The staff was great. The recall update on for my transmission improved the smoothness of shifting in my transmission.

Reviewed : 01/17/2025

Comment : They were able to get my sync display back on but during the time they had my vehicle they didn't test any of the functions on the display (climate control, phone, radio, reverse camera). I had to take my truck into the Albuquerque location where everyone seems a lot more knowledgeable.

Reviewed : 01/10/2025

Comment : Professionally trained staff.

Reviewed : 12/06/2024

Comment : I got a low pressure notification and stopped in to Rich Ford in Edgewood NM to have the tire checked. A nail was found and the tire repaired. Great service from an excellent staff. They are really great.

Reviewed : 11/21/2024

Comment : Quickly done and prompt shuttle service

Reviewed : 11/20/2024

Comment : Rich Ford Edgewood always provides great service! I recommend them for all of your service needs!

Reviewed : 10/25/2024

Comment : Extremely Poor charged me for things that should have been fixed before I bought the car also the disconnected the security system that came pre-installed and I paid for