Reviewed : 10/30/2025

Comment : The buying process went smooth and I was able to get the truck delivered to my house the following day due to needing to leave prior to it being detailed the night I bought it. Yeison was great to work with unlike sales people I have worked with at other dealerships. Oscar was also great to work with and made the finance process fast so I could get to my other appointment. I will be a repeat customer the next time I am ready to trade.

Reviewed : 10/19/2025

Comment : They’re always prompt in getting me in and keeping me informed during my service. It allows me to get what I need done and still make it to work.

Reviewed : 10/16/2025

Comment : Kevin and the guys in service are great. They treat you with the utmost respect and courtesy. They go the extra mile to give you the service and care you deserve. They fully explain the whole process and make sure that you leave satisfied and happy. They're customer waiting area is 5 star. The experience was one of the best and definitely be going back. Thank you Kevin, Perry, and the whole gang for everything, along with the detail crew. We won't be taking our silverado anywhere but here, and so should you.

Reviewed : 10/15/2025

Comment : We purchased a brand new truck three months in has issues the first time we were left with out a loaner and nothing was done, second time they changed what they said was a sensor not 4 days later issue comes back. It’s been in the shop almost two weeks and nothing. All we get told is Chevrolet has to let us know the next step will be. We asked to trade it in but they only give market value which is insane since the only reason we don’t want the truck is because it shouldn’t have issues 3 months in less than 5,000 miles on it. On the plus side they did give the truck an oil change which technically it didn’t need.

Reviewed : 10/15/2025

Comment : We went in looking to purchase a new SUV. Joyce was the best! She went above and beyond to find us what we were looking for within our budget. When it came time to talk numbers, the manager came out and immediately had a an attitude. She was very rude and seemed like we were wasting her time. The trade in value we were given was an insult, but I still would have purchased. She talked to us as if she was doing us a favor, even though we had already been pre approved through our bank. I walked out and will not ever go back. The manager was extremely unprofessional. The sales staff should not have to lose business because of someone like her working in a position she is not suited for.

Reviewed : 10/13/2025

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Reviewed : 09/26/2025

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Reviewed : 09/24/2025

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Reviewed : 09/22/2025

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Reviewed : 09/20/2025

Comment : September I needed my car inspected to get license renewed. Took it here for that purpose. Im female, senior, on social security and handicapped license on car.
Took long time to get my car done, which shouldn't have taken that long to do. Finally got it after it was washed, smudged windshield etc. I wasn't there for car wash. Plus I got the news my 3rd break light was out and needed replaced. Was handed cost of almost $500.00 to fix it. I was so shocked by price, was not offered to be shown it didn't work. I left, looked up this issue only to find out that ALL break lights are connected. So if that is out all are out. My sister and I looked one at a time to see ALL break lights worked. It's rare 3rd break light goes out, LED light and you check fuse first. So I go back, not feeling very nice about it. Talk to guy that checked my car in and said my break light is not out! Wanna talk to mechanic that inspected my car. 2 men, one with reed uniform one, other with street clothes on. Not sure who that guy was. Instead of mechanic looking at it with me, this random guy did. Low and behold he said it's working. But guy who inspected my car said I need to see it working. Hes the one that failed my car inspection. So I pushed on brake and shock, all worked. He had to pass my car, only thing was supposed to be wrong, and corrected paperwork and put inspection sticker on. Im guessing that I'm female, this company needed my money and thought a car wash would make me happy. Will NEVER take my Chevrolet back there EVER! I'm lucky I don't take most companies at there word. I'm from Missouri you have to show me. Ladies, watch this company, be knowledgeable about what your doing or having done. Shame on you Reed Chevrolet!