Reviewed : 08/23/2025

Comment : I bought a 2015 Chevy Equinox from Reed Chevrolet in 2020 and it turned out to be a nightmare. The 2015 Equinox has a known timing chain defect that causes oil consumption and eventually destroys the engine. Mine failed around 100k miles and I had to scrap the car for $200.

Even small used car lots in town know about this issue and fix it before selling, but Reed Chevrolet sold me the car without warning and then refused to help when it failed. To make things worse, they later called asking if I wanted to trade in my Equinox — the same one I begged them to help with after it broke down.

Reed Chevrolet lost my trust completely. I’ll never do business with them again, and after this experience, I may never buy another Chevrolet.

Reviewed : 08/06/2025

Comment : Luke Poppino is absolutely amazing he was fast kind and made us comfortable through the whole thing! We absolutely love our new car and appreciate everything he did for us 10/10 recommend Luke.

Reviewed : 08/04/2025

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Reviewed : 08/01/2025

Comment : Jeff was outstanding and so was ever came in contact with…

Reviewed : 07/29/2025

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Reviewed : 07/28/2025

Comment : Took my truck in for a diagnostic, they kept it for 4 days. I called repeatedly, each time they said they’d give me a call back then didn’t.

Reviewed : 07/23/2025

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Reviewed : 07/18/2025

Comment : I took my car in for a recall notice for the key/ignition, and they gave it back with the back window taped with plastic. They, nor I, knew the window mechanism would break, but they are refusing to repair something that broke at their shop. The back window didn't need to be touched in the first place. I am very disappointed, and will never take anything to them again.

Reviewed : 07/16/2025

Comment : We had the BEST experience getting my fianc? into a car with Cristen. She made the whole process so comfortable and easy. She really advocated for us and got us the best deal she could while also checking all of our boxes. Even if you have very little credit history/bad credit, go in and talk with her and see what they can do for you at Reed. The experience alone will guarantee we continue our car shopping through Cristen and Reed in the future!

Reviewed : 07/15/2025

Comment : Cristen dowell helped my husband buy a new truck, it was my husbands first dealership buy and he was nervous! Cristen made everything so comfortable, and easy! She took amazing care of us! So sweet and friendly and was so knowledgeable on the truck we had come to see! We left with the truck same day due to her amazing service!