AAA Approved Auto Repair Shop Reviews Redi Imports 144 Railroad Street Rochester , NY Tel: (585) 235-3444 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 24 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Na bb Rochester , NY Reviewed : 10/14/2024 Comment : Don't recommend they charged me 2300 and left parts of my car left detached and now have way more codes than when I sent it and they customer service sucks. I didn't mind paying but I wanted my shit done right but it's cool I'm not stupid like the rest I know what to do???? 1 Reviews Jason hawkins Rochester , NY Reviewed : 09/29/2024 Comment : We went already imports to have my exhaust on my 2010 expedition repaired when we dropped it off we discussed the possibility of trying to weld it as a temporary fix until I could get the job done which about a week ago we dropped the truck off with the impression that it would be around $800 to $900 to get the manifold replaced a couple of days later My wife and I stopped in to check on progress and the receptionist mind you very nice woman try to be helpful as possible informed us did it maybe a couple more labor hours which was fine because manifolds are not easy. When we got a phone call a week later about some price adjustments It went from 800 and something in the beginning to $3,000 later telling us he has to pull the engine to do the job. And it would take approximately 20 hours to complete the job at $150 an hour. Something doesn't seem right to me because when they welded the manifold in the beginning they should have made me aware of broken bolts and things then and was never told until today that there was supposedly broken bolts when they started to work on it. Redi imports owner got very loud and started yelling at me when I told him that I was probably going to take it and have it checked by somebody else about the broken bolts because it seemed kind of odd to me that I wasn't told him the beginning. Telling me that I was threatening him by making that gesture I don't see it as a threat I see it as a safeguard on my end. I think the man had something to be worried about by the way he acted. I would suggest you don't bring your vehicles down to this person because they put supposedly new mechanics on to diagnose and the numbers are wrong or it's the owner fixing the numbers to line his pocket. Just sayingWe went already imports to have my exhaust on my 2010 expedition repaired when we dropped it off we discussed the possibility of trying to weld it as a temporary fix until I could get the job done which about a week ago we dropped the truck ???More 1 Reviews Andrew weir Rochester , NY Reviewed : 09/27/2024 Comment : Friendly staff and reasonable pricing, would definitely recommend! 1 Reviews Eric mueller Rochester , NY Reviewed : 09/24/2024 Comment : 1 Reviews Andrew dodd Rochester , NY Reviewed : 09/14/2024 Comment : Great team here. Went through an awful time with my 2000 323iT over the winter with some bad luck. They got it done quick and helped me out more than they probably had to. I really appreciate everyone here and they're going to be my go to shop in the city from now on. 1 Reviews Mac donald Rochester , NY Reviewed : 08/30/2024 Comment : WOW. This scammer buys used items from eBay and passes them off as NEW from the dealershipeBay user: rediimports-2They charged my grandma for new brake booster $895 - only to discover that they left the package with invoice from eBay in the rear floor $75What ? We will file a charge back with our bankIf you???re a Victim of Ryan LynchPost here and file a complaint against him with the State Attorney???s Office like we???re doingBEWAREWOW. This scammer buys used items from eBay and passes them off as NEW from the dealershipeBay user: rediimports-2 ???More 1 Reviews Nelson rodriguez Rochester , NY Reviewed : 08/18/2024 Comment : RIP louie the best shop dog to greet you when you pick up your vehicle. 1 Reviews Chris weiner Rochester , NY Reviewed : 07/25/2024 Comment : Had new tires and alignment done. Had some issues getting it to go straight with the wheel. Jessie was able to assist me in getting it down and was extremely patient. That mixed with Ians customer service, ill be bringing my type r back next time it needs work done 1 Reviews Juan cruz Rochester , NY Reviewed : 07/05/2024 Comment : Great service and your car will be safe in case that needs to staying with them 1 Reviews Multijohndoes ???mjd??? Rochester , NY Reviewed : 07/01/2024 Comment : They don???t know how to tighten a oil drain bolt, I got home and the next morning there were 3 quarts on my driveway, like how lazy can you be Page 1 of 24 |<< 1 2 3 4 5 6 7 8 9 10 → >|