AAA Approved Auto Repair Shop Reviews Rays Automotive Service Center 1585 middlesex st lowell, MA 01851 Tel: (978) 970-5594 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 23 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Russell le lowell, MA Reviewed : 06/24/2025 Comment : Ray and his son saved the day when my wife and I were stranded without hope. Our car broke down 350 miles away from home and, despite taking our car to Ray 45 minutes before close, he and his son did everything in their power to get us back on the road. Diagnosing the issue became elusive, but Ray ultimately didn’t charge for his exhaustive and time-consuming efforts to find the problem. More importantly, he pressured me AGAINST investing in an expensive fix. Both Ray and his son are beyond convivial and accommodating, which is especially welcomed when facing a distressing situation like my wife and I did. It’s so hard to find a trustworthy mechanic and Ray is one of the very few you can. If it’s not clear at this point, let me unequivocally say that I can’t recommend their team highly enough. 1 Reviews David lachance lowell, MA Reviewed : 03/06/2025 Comment : This is my 3rd visit over several years because my current cars have been under dealer service plans until recently. My first two experiences were amazing. Ray and his team were quick, and helpful, and above all honest! This visit was no different. We were told by the same shop that our brakes were "fine" (when I was there) and then that we "needed" rear brakes (when my wife went). My wife dropped the car at Ray's with a complaint about some noise and he called us within the hour with his honest assessment that the brakes were worn, but not urgent. He quoted us well below the previous shop and asked if he should move forward now or if we wanted to hold a bit to save up. Once we gave him the go-ahead, his team worked fast, and also test-drove again to confirm the replacement cleared up the noise we were hearing. I am going here for all my future repair needs! In my experience, it is hard to find a mechanic you feel you can trust to be honest with you, but Ray and his team are the real deal!This is my 3rd visit over several years because my current cars have been under dealer service plans until recently. My first two experiences were amazing. Ray and his team were quick, and helpful, and above all honest! This visit was no More 1 Reviews Tinh p. lowell, MA Reviewed : 02/21/2025 Comment : they are not what they seem to be. major red flag when I walked in. there was no greeting whatsoever. i went to get an alignment by this family owned company. seems good but then had worst issues the next day. my new tire got a slow leak to the point it goes flat every 2-3 hrs. My alignm got worst. They gave me the wrong paper for alignment results. Had a different type model car than what they had on paper. Yet of all. I payed them money and they gave me no invoice. They're taking money from good people. Highly recommend people to NOT GO THERE If you value your car and money. Stay woke. 1 Reviews Jerry ross lowell, MA Reviewed : 02/14/2025 Comment : I own a 2018 Ford C-Max SE. My check engine light came on. I called the dealer they couldn't take it in for a month. I called Ray and his son Ben answered the phone. Said they could take it the next day. Took the car in and got a call from Ray. He says the codes indicated I had an electrical problem. Long story short. Ray walked me through it told me what I should expect. They diagnosed and they fixed my electrical problem all on the same day. Him and his sons make a great team and I will continue taking my car to Ray's Automotive. Jerry R.I own a 2018 Ford C-Max SE. My check engine light came on. I called the dealer they couldn't take it in for a month. I called Ray and his son Ben answered the phone. Said they could take it the next day. Took the car in and got a call from More 1 Reviews Adriana neveu lowell, MA Reviewed : 08/11/2024 Comment : Ray is a wonderful guy. He came out and changed the tire on our Tiffin Phaeton. We called many places, including camper rv service places. No one had the tire. Within the hour Ray came to us and changed the tire. Thank you so much!! 1 Reviews Skylar kergil lowell, MA Reviewed : 02/29/2024 Comment : I was so worried about getting my car fixed properly and was recommended to take it to Ray???s. Ray is a gem and so are all the people who work there, they were honest about prices and even called me to double check about a few other concerns I had. I literally never review folks; this is one of my first ones. I am looking forward to taking my truck to them when I need service :) 1 Reviews Cicero pintor pintor cicero lowell, MA Reviewed : 02/28/2024 Comment : 1 Reviews Joshua a. lowell, MA Reviewed : 02/22/2024 Comment : Ray is an awesome guy. He took good care of my wife's vehicle previously and is now taken care of a new car. The prices are great and the quality is amazing. Would highly recommend. 1 Reviews Sky high lowell, MA Reviewed : 02/20/2024 Comment : The owner Ray, is a terrible person. Loves to brag about buying $10,000 trees for his home yet claims he can't pay his workers a living wage. 1 Reviews Peter giroux lowell, MA Reviewed : 02/06/2024 Comment : Ehrlich und freundlich. Gehe seit den 1960er Jahren zur Autowerkstatt zur Familie des Besitzers. Versuch sie. Sie werden nicht enttäuscht sein! Page 1 of 23 |<< 1 2 3 4 5 6 7 8 9 10 → >|